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Contribute Feedback What User likes about Dunkin':
Service is pretty alright and you can expect your normal Dunkin experience here. Just make sure you get what you ordered. Sometimes your drinks will be made a little off with them adding sugar to a no sugar drink or something like that, but other than that they're quick and reliable. View all feedback.
What Rhoda Dietrich doesn't like about Dunkin':
0 stars. I managed 3 Dunkins here in Burlington County and she yelled at me and told me I dont know what I want. As someone who opened a Dunkin store and trained Dunkin managers Ive never seen a worse Dunkin in my life. Do not go to this Dunkin in Cherry Hill unless you want the wrong order and extremely rude service. I can only recommend if you like getting yelled at by people who dont know English dont understand customer service and excel at terrible food service.
Gia (wife who commands to drive with the car) and gagan (male at the car-dru checkout) are the worst people I have surpassed. they are very hostile and rude. the guy who looked, didn't want to help me and explain anything. he started yelling at me and threw a fit when I just asked him to scan my member ID. I'll never come back to this Dunkin site. they are so rude and the woman gave me dirty faces and spoke of me to her personal. I quote in her words: “These customers are so stupid that they don’t know anything but they want to come here and get coffee,” I have never had a service. that was a service I will never use. I will also cancel the member ID card with them. because this service at this place has bleededed me away. please save your money and time. my food tastes like soap, but the coffee is good, it's just her service, that's the problem. never again! find better workers!
Went there with a gift card and bought a coffee. They charged the cardfor 9 coffees instead of 1 coffee and would not honor the loss by me.
The order with my bank deny! update the phone number on the website and google. they literally gave me a cold avocado toast with roasted tomato. note was roasted. note was heated. I'm disgusting. I literally wasted my money.
I went in here and looked for hoagie, what p did with that?! yes, a few Hugie hats, which one never goes back again. and my coffee was dry ashes! (dry? this stub is liquid) (like literally like breh?!)
This location use to be pretty good. Lately it's been rough ordering from here. Not sure why but my order has been getting messed up. I only ever get two coffees with flavors. Most of the time they don't put the flavor in, or they give me iced coffee when I asked for hot. Past 2 days they handed me the wrong stuff. Just today 5 minutes ago I ordered a medium hot pumpkin macchiato, go to the window she asks, that was a medium macchiato? I said yes with pumpkin flavor. She said ok got it. Hands me a plain macchiato with no pumpkin... smh time to start going somewhere else.
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