No. 131 - Cheltenham

Excellent service and great food. We had a great time and have made plans to go back soon. Definitely recommend if you are looking for somewhere for a special occasion.

First time I’ve been here for over a year and what a disappointment….Despite being 70% empty, we had to wait to be seated, after which we had to ask the waitress 3 times to order drinks. The service for the food was even worse and the waiting time between courses was very long and frustrating The food itself was ok but no better than typical pub food albeit far smaller portions In conclusion ,whilst the cost of the meal was 5 star, the standard of food and service was poor and very disappointing.There are several other better quality bar/ restaurants within the immediate area and I would recommend checking out alternatives before a revisit to 131

Great spot for lunch, very accommodating for kids. The service was so welcoming and special especially from Silvana, who made sure we had everything we needed. Roast chicken and beef were particularly good.

This is a busy place at weekends . The main bar means people avoid paying for a club entry . The location is good on the terrace , but part of it is covered in a tent type structure . Getting served a drink is a major challenge, always has been . It has not changed . Who is wrong ? Charge high prices , zero service , a d be busy. People seem to accept mediocrity . It is a case of people deciding what they want . A place to be seen for sure. It maybe reflects the paucity of options in town . But , make your decisions . Others are there spending money , it is busy . But accepting such dire service for some , like me , does not work . For others , many , being seen in there means more . This place should be the very best . It could be so much more with some work . It is a cynical money grab that works .

I contacted the Manager (Sam) before visiting with Friends for my Wife's Birthday on Saturday March 2nd..... We were absolutely blown away by the service and attentiveness and cannot thank Sam and his Team enough for making my Wife's Birthday memorable. While some may feel the drinks are expensive....you get what you pay for and we felt we received value for money. Again thanks Sam for your help.......very much appreciated