Reviews

Overall Total Score
3.4 out of 5
Good | 889 reviews

What ROSE MARY DA ROSA ALVES doesn't like about Creams Cheltenham:
Place gives the same energy as a dark, dingy, derelict car park. Dodgy and dirty. There are flies in their constantly. Lighting needs fixing and to be honest the whole thing needs a revamp. Staff cannot be bothered to serve you and would rather stare at nothing than talk to you. You'd be much better off going to Kaspa's around the corner View all feedback. What anne-marie augusty likes about Creams Cheltenham:
This a regular after dinner treat when I get together with friends. We’ve always got room for Creams. Great selection of fattening options both hot and cold. Lots of parking options near by View all feedback.

Reviews from various websites

Tripadvisor
2.9 ★ from 116 reviews
Claire
02.02.2024 - 09:26

We arrived and there was only 2 other people there and 3 people working. There were know menus on the table to had to ask for one. I was just handed a menu, not...

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Tony01UK
02.02.2024 - 09:26

Clearly the management do not read these reviews as there is an underlying problem and our experience on Saturday 28th October was no exception. We had sushi fo...

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Kuba
02.02.2024 - 09:26

Creams is great for date with your partner, great desserts that just melt in your mouth its delicious and very nice staff aswell. Love it definitely coming back...

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Angela
02.02.2024 - 09:26

We didn’t actually visit and eat in, it was a delivery service by Deliveroo. So this is based on the food rather than the service. We had bother with the initia...

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LauzR
02.02.2024 - 09:26

If I could give zero I would, absolutely no knowledge on gluten free (actually coeliac) the allergen menu didn’t match what was available and the girls there ha...

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Gastroranking-it
3.6 ★ from 10 reviews
Ashley
20.04.2024 - 00:20

I stopped by today with my son for a special treat. The restaurant was not crowded since it was lunch time on a Tuesday. The gentleman who welcomed us was very...

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Sonny
20.04.2024 - 00:20

This restaurant is extremely underrated, offering a wide variety of delicious options from custom cookie dough to chocolate fudge cake. I highly recommend that...

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R
20.04.2024 - 00:20

Despite the good quality of the food, the service from the staff was completely unacceptable. The woman at the register was extremely rude, as if I had asked fo...

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Joyce
20.04.2024 - 00:20

Food was bland and overpriced, and the customer service was awful.

Dan
20.04.2024 - 00:20

We walked past here a few times and the kids were desperate to go in, so we eventually made a visit and we're very impressed! The waffles are delicious light an...

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Menu
3.8 ★ from 5 reviews
Tyler
17.05.2022 - 21:36

Faster service a lot of choice, would definitely visit again . the additional seats on the back of the venue were a bit chaotic when we visited, tables and chai...

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Gordon
17.05.2022 - 21:36

Krepps were beautiful, but latte was poor. very strong and it had a 2 inch head of froth on it. I hadn't had that one.

Bradley
17.05.2022 - 21:36

I am sure that everything else is beautiful, but I ordered two taro milk tees and 1: very warm it should be ice or at least cold 2: definitiw with water not mad...

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Jacquelyn
17.05.2022 - 21:36

The ice was beautiful, but the place was a chaos and personal, where very uninterested, had headphones at work and serve me.

Patricia
17.05.2022 - 21:36

Soo good! Loads of bubble tea and great atmosphere. I wouldn't rely on Google maps though! It took me nowhere near.

Google
3.7 ★ from 356 reviews
Gastroranking-uk
3.3 ★ from 417 reviews

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