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Contribute Feedback What HollyC likes about Bertucci's Italian:
love the BOGO pizza offers and coupons but, Extremely disappointed that the Birthday coupon has to be used for dine in only. I can understand if a purchase is needed and it can't be used with other discounts, but wish it could be used for carry out. used to be able to use for carry out and with other discounts, which was nice. View all feedback.
What Laheri k doesn't like about Bertucci's Italian:
It was our first time at this restaurant. We love food from Bertucci's franchise locations. But, I didn't expect this kind of food or service or atmosphere in this Chelmsford location.We went for dinner. It was such a dry atmosphere, not being welcomed well, poor reception, poor service. The food was not great. Stinky glasses and stinky plates. I'd say, I would give 0 stars to these guys. I just hated it! Never been... View all feedback.
Love the BOGO pizza offers and coupons but, Extremely disappointed that the Birthday coupon has to be used for dine in only. I can understand if a purchase is needed and it can't be used with other discounts, but wish it could be used for carry out. used to be able to use for carry out and with other discounts, which was nice.
Best food from a Bertucci’s I’ve ever had. Wendy the waitress was absolutely fabulous and did an amazing job.
Sharmin is the sweetest! She made sure my friend and I were always taken care of and that the meals were good! Her service was incredible! I definitely recommend asking for her as your waiter!
Surprised and disappointed to the point we left after waiting for 65 minutes for a pizza that never came. Our wait person kept telling us the kitchen was swamped with to go and take out orders and was ignoring the seated guests. Others seated around us equally disgusted with the lack of service. This isn't the first time we were treated this way at this location, but it is the last I assure you. Parking: When the store is busy, parking is a problem.
We were having trouble putting n an order for lunch for the office. I called and spoke to the manager Mike he was awesome and so helpful. We would not have ordered here if it was not for him. Thank you!!!
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