Intermezzo - Chautauqua
Intermezzo
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Service was inexplicably slow. Literally. After sitting at a table for 10 minutes, noting 3-5 empty tables and 2-3 servers, we asked a passing server if she was handling this table. “Um, I don’t think so,” she replied. “But I’ll check.” Another server popped up and said, “Sorry about that.” That was her explanation. She took drink and app orders. 10-15 minutes went by. The apps came before the drinks. Why does it take 15 minutes to serve a drink on their menu in a 1/3 empty restaurant? The food is fine. Apps, salad and shrimp n grits were good. Salmon was dry despite my friend asking for it “medium rare.” Pizza was meh on a cracker-type crust with thin toppings and lotsa arugula. Nice to see a menu with classic cocktails as well as their own concoctions. Service needs major training and a serious upgrade.
Great servers! Kind and courteous. ORDER THE KEY LIME PIE!!! Menu is small but I'm okay with that. The gluten free pizza wasn't bad (I'm glad they had the option). Went twice with large parties and they handled us with no problems. This added to us having a positive experience and enjoying each other's company. INTERMEZZO provided the foundation of food to leave space to us to enjoy us. Thank you! Food: 5
Pizza is only available with a cauliflower crust, which is a little like having pizza on a tasteless cracker. Shrimp was tough. Music was unpleasant. Server left the order slip on the plate under the shrimp. Location is convenient, but clearly the staff just doesn’t care. Service: Dine in Meal type: Dinner
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