Shoney's - Chattanooga

We had a good experience. Xavier was attentive and pleasant and cared for us. It was quite empty except us, so the cook made my husband fresh chicken and pork chop since he had the buffet. My club sandwich was delicious and huge with real cut turkey no lunch meat. The reason I didn't give 5 stars is because the buffet wasn't the freshest.

Lunch buffet was already being served. Ordered breakfast. Service was very good, waitress was awesome. Ordered eggs scrambled easy. The whites weren't done. Sent them back and didn't want any more. The manager took 20% off our check which was a nice gesture. Overall our dining experience was very good.

Our server Micky was the best part of this dine in. He was great, very attentive and well mannered. Other than him the other employees were kind of rude. No one wanted to restock the food and when they did they kept refusing to restock everything. We wait over an hour for a certain food that they kept saying would be out in a minute still wasn't out when we left. Employees were sitting at tables with customers, going outside with each other or boyfriends and even on the phone or tablet while walking around. This was by far the worst shoneys visit I've ever had.

I love Shoney’s but the past two times we have been there, once on a Wednesday and on Sunday, the food has been cool, lukewarm. Even the rice that had just been brought out, was only warm. It tastes better when it is hot as does the gravy, eggs and meats. We almost always come for buffet breakfast. I have not seen the manager up front lately. I think he has been cooking. Also, I am a Shoney’s club member. Today, the iPad was broken again. Could not long in to use my 5 off $20. I have noticed some of the servers seem to be off. Don’t know if they have left the establishment or if their hours have been changed. I believe the Shoney’s on Shallowford Commons is the last Chattanooga Shoney’s. Hope this is not a sign of coming extinction.

Horrible. My mother waited 45 minutes for her food, and never got it. The buffet line was just as bad. Much of the fruit was rotten. The chicken was old and stale. The french toast sticks were hard as rocks, as if they'd been on the line since breakfast- and we went in at 6pm! The service was generally poor. The staff told us they'd bring out some fresh food, and never did. We finally just left, and the manager did nothing more to make up for our experience than give us free drinks.