Bojangles' Famous Chicken 'n Biscuits

Chicken Biscuits, Fast Food, Tea
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Bojangles' Famous Chicken 'n Biscuits

Bojangles' Famous Chicken 'n Biscuits
3.7 / 5 (3262 reviews)

Description

At Bojangles, the customer experience varies greatly. While the fried chicken and biscuits receive rave reviews for their deliciousness, particularly outshining competition from Kentucky, service issues persist. Many customers report long wait times, miscommunication, and items missing from orders, leading to frustration. Though some employees, like DeShawn, are praised for their friendly service, inconsistent staff attitudes and logistical hiccups detract from the overall experience. On busy days, patrons have encountered closed lobbies and unanswered calls, highlighting a need for improved communication. With a solid product, Bojangles has room to enhance its customer service significantly.

Last update: 06.06.2026 from: Marla

Feedback

★ 3.7 / 5 from 3262 reviews
berge-cicero
14.02.2023

They were very good. the food was good. It was my first time to a bojangles.I felt comfortable and relaxed. And the substitution for the wings was tasty and delicious. the biscuits are thick.Food: 4/5

kianna-runolfsdottir
14.02.2023

This is a place you can get some great fried chicken. Forget Kentucky... this is some good chicken.I love my man DeShawn who helps me. He is always pleasant and helpful with suggestions.Food: 5/5

yalcin-umran-1
14.02.2023

Fries we're old and stale! Otherwise it was awesome. But when prices are high I'd expect at least fresh. Very dry and staleThe birds liked them I'm sure.Food: 4/5

marla-bridges-1
10.02.2024

The fries were old and stale! Nevertheless, everything else was fantastic. Given the high prices, I would expect fresh fries at the very least. They were quite dry and clearly past their prime—I'm sure the birds appreciated them.

victoria-mcqueen-1
10.02.2024

This restaurant offers amazing fried chicken that can compete with the best in Kentucky. I'm especially grateful for the friendly and attentive service from DeShawn, who consistently gives excellent recommendations.

FAQ

The restaurant is accessible and can therefore also be used with a wheelchair or physical disabilities.

The restaurant also accepts credit cards from the common providers for payment.

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