Pronto! - Charlottesville

I don't know how this place is still in business. I remember when they first opened they were packed with people, but now the place is always empty. I thought maybe they received a lot of to go orders, but when I went to pick mine up, it looked like there was no other food bagged and waiting with mine (7:30 on a Wednesday with students in town) The Caesar salad was bland. The dressing could have easily been creamy water. No salt, no pepper, no garlic, no acidity. The pasta was also underwhelming and bland. Where are the Italian spices in the sauce? The meatballs tasted like actual dirt very earthy. It's also insanely expensive for pretty simple dishes that are done poorly. They definitely aren't spending money on spices.

Food was fast and delivery wasn't too expensive but the food is way worse than pasta you can make at home, I've literally had better cup ramen.

What's not to love about freshly made pasta? Ordering is easy: Choose your base pasta, decide on your dish (my favorite is cacio e pepe), and decide add-ons. Easy peasy. The Pronto menu also includes variations on mac and cheese, all of which are delicious.

The food is fast and decent, but be aware that this entity adds automatic 10% tips to your order if you pay on the phone or pay in person. They did this on my last 3 or more transactions. Some of which I also tipped in person (without knowing I was double tipping). The last time on the phone they asked me if I wanted to tip and I said no because the lady was rude and they still charged me a tip. I believe in tipping when the service is good, but when I pick my own order up it’s totally optional. I think it’s really shady that this entity does this and it should be illegal.

Best place for pasta hands down. Everything is made on site! Fresh! So delicious. I'm literally drooling as I'm writing this review. If I could give more than 5 stars I would!