La Ceiba Grill - Charlotte

EVERY single time I come for some tacos at night they always take MORE than half an

First off, there are no prices on the menus! That in itself is ridiculous. Second, none of the wait staff speaks English. You cannot talk to them or ask questions. Third, I point to a picture of a T-Bone steak on the menu, order that T-Bone, and get another, leather like steak. They do not call T-Bone steaks T-Bone steaks. Trying to get that resolved was like pulling teeth! Waitress was useless, extremely unfriendly, and basically MIA for the rest of the dinner. Service is horrible. My steak when I finally got it was good! They need to put prices on the menus and a waitstaff that has some command of the English language.

RUDE! On 2 separate occasions I’ve had my order cancelled for no reason. $90+ orders . When I call to ask why, they claim nobody speaks English and hung up on me.

The staff is very friendly, although the service can be a bit slow. However, the food is delicious, and the portions are enormous. The atmosphere is very calming, making it easy to enjoy your meal without feeling too full.

Amazing food! I'm absolutely delighted to have discovered this hidden treasure!