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Contribute Feedback What User likes about Holiday Inn Charlotte-airport Conf Ctr, An Ihg:
We chose this property because it was the first shuttle to arrive at the airport after we missed our connecting flight. The shuttle driver on August 8th at 9 a.m. was amazing and very helpful. Check-in at the hotel was fast and smooth. The hotel restaurant was open until 11, and the bartender Iesha was great and super friendly. I had a hamburger which was amazing, possibly because I was hungry. Iesha mentioned that t... View all feedback.
What User doesn't like about Holiday Inn Charlotte-airport Conf Ctr, An Ihg:
I have stayed at several other IHG properties, and I must say that this one ranks among the worst. The cleanliness standards are very low, and the food at the restaurant is not good at all. The staff working the night shift at the reception were not very friendly or helpful. Additionally, the room isolation is poor due to the proximity to the airport. A much better option would be the Hampton Inn hotel, which is loca... View all feedback.
I had the pleasure of staying there for one night. it was comfortable, clean and the staff was very friendly. many thanks to sharell for help at the shuttle to the airport and to the gentleman at the reception (igor for his name,) but I check on 7/13 and when I called down for an iron cause that did not work in the room, he called the and I had an iron within minutes. I will remain in this future in any case, while charlotte. many thanks for the hospitality it was excellent!
Was super clean, very friendly, very helpful with all our luggage, 2 weeks in Mexico, with 2 teenage girls) restaurant was reasonably priced! LOVED the little Robot that brought our salads and pizza. Very cool.
I stayed here after a missed connection and had no issues. I like that the shuttle runs on a 24-hour rotation. The room was clean and the mattress seemed fine. Restaurant in hotel, fridge in room. Front desk service was friendly and quick. Would easily stay here again for an airport overnight.
This well kept hotel is close to the airport with a free shuttle. They also have a pool, though we weren't there at the right time of year to enjoy it. There is a restaurant and bar and breakfast buffet is available, but not included.
Great place to stay for an overnight. We had a layover and decided to stay there instead of waiting in the Airport. We had an excellent shuttle driver who picked us up right away he was super nice and professional and shared information about the restaurant at the hotel which we took advantage of (food was really good too He helped us with our bags and in we went. We went to our room and then headed straight down to the restaurant. The hostess seated us right away Oh I forgot to mention the wonderful hostess was also our shuttle driver. Rosie was our waitress, and she was also wonderful. Come to find out that our Shuttle Driver/Hostess was also the General Manager Mike Ratcliff- They were short staffed (as are most places these days), so everyone has to chip in and help to keep things going. What a great team running this hotel and I hope they know how much it is appreciated.
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