Cosmic Cookie Bakery - Charlotte

Every time I order through door dash, I get dry cake and hard cooled brownies. it is as if they give the door dash customers the old or dry tasty. I was in the store a few times and had no dry cake. they are good and the workers are nice, but this dry cake does not want to buy me anymore. it is annoying to get a refund by door dash. that is the only reason I have made a review, because that is the third time that has happened. I order in the rule at least 5 items with each purchase by dd. the cookies are in the rule ok, not the freshest but cakes are dry and have only one day or so left for the durability

This is the strawberry cupcake? It’s hard and not strawberry… I gave three stars because I also ordered a cheesecake. I guess I’ll give that a go and see if it’s better than this rock hard cupcake

Had the best customer service with Idris. He was patient and had the best energy while taking my extensive order. He was able to help me get something last minute done. Highly recommend! Thank you!

Ordered a cheesecake brownie thru doordash and got a piece of cake and I can’t even tell you what kind it it!! If you are out of something it would be a common courtesy to contact the customer and ask what they would like in place of the original order instead of just putting what you want in the bag!!! Wish I could give 0 stars!!!

Love this place! As a family we order the red velvet cake annually bc it is so moist and perfect. The carrot cake is really 2nd best that I've ever tried (the first best was a place in New Orleans)my hubby gobbles us their sweet potato pies. And their birthday cake with confetti, scrumptious!!! Glad it is closed on Sundays bc I'd go back and get another slice of cake.