Captain D's - Charlotte

Poor Customer Service. Received uncooked chicken and missing items from a meal, and did not receive drink with order. After driving 30 minutes across town with my family that was helping me move to my new apartment, I was told that the manager on duty did not have refund authorization and a refund would be processed on the ensuing day and could not be done that evening. The next morning I return, WITH THE FOOD, only to be offered replacement/vouchers and no monetary compensation. Jeff graham refused to give me my money back, and this is my response is stead of causing a scene. I am irate, and will seek further compensation.

I must say my food was very good! It was hot and fresh! My order was correct as well. The customer service could?ve been a little more professional, but overall a good experience! I would definitely return to this location!

Stop on my way home from work. Th a girl that took our order. She wouldn't give us enough time to finish our order and then she acted like she couldn't understand what we said everything I want I had to pay extra for... Smh. So I just got a fish dinner with extra ???? and that was that

Found out the have daily specials. If you are a senior go on Tuesday. Food is served hot. They took time to explain the menu and give suggestions. Very good food and service.

Good food and even better service. Thanks to the staff. Friendly kind and efficient. That is so rare these days. Thank you for a pleasant experianc