Bojangles - Charlotte

Doors were locked with no notice of dining area being closed. Manager did not help and only seemed concerned with making sure lobby doors were locked. Patrons l... read more Doors were locked with no notice of dining area being closed. Manager did not help and only seemed concerned with making sure lobby doors were locked. Patrons let other customers in. The ladies were working register and also serving customers. Tableswere not cleaned and there was no coffee in the lobby.

I have visited this location a total of 5 times because it is close to my workplace and every order has been wrong!! I was charged for a 4 piece supreme tenders... read more I have visited this location a total of 5 times because it is close to my workplace and every order has been wrong!! I was charged for a 4 piece supreme tenders and got 1 and a box full of Bo Rounds and this morning paid for two sausage egg and cheesebiscuits and received 1 sausage and one plain biscuit. Employees are on their cell phones having conversations have badattitudes and are rude!!! Will never spend a penny there again.

Today, I am very honored and grateful to express my appreciation to the store manager-Jamal and his energetic team. I have witnessed how Teamwork makes dreamwor... read more Today, I am very honored and grateful to express my appreciation to the store manager-Jamal and his energetic team. I have witnessed how Teamwork makes dreamwork at this store from several visits. The model of Chic-Fil-A has been set as the standardfor the fast food industry, however, I would like to evaluate Bojangles from the different perspective?for the past 25 years, Ihad refused to step both my left and right foot into any Bojangles, however, the store manager, Jamal, his professionalism andfriendliness made me want to take a leap of faith, it turns out I am not only happy, but found myself feel so comfortable witheverything, even the music choice?I believe this store can be the next Textbook material of ?Best Customer Service?. Pleasevisit and witness yourself. You can thank me later! ????

Supposed to open at 6 am, was trapped in drive-thru until person behind me gave up and I was able to back out after 15 minutes late. Whoever was on shift Sunday... read more Supposed to open at 6 am, was trapped in drive-thru until person behind me gave up and I was able to back out after 15 minutes late. Whoever was on shift Sunday, 23 October, 2022 should be reprimanded.

Galleria Village location never seasons the fries and has forgotten sauces multiple times. Customer service is trash. The only thing I recommend is going to a d... read more Galleria Village location never seasons the fries and has forgotten sauces multiple times. Customer service is trash. The only thing I recommend is going to a different Bojangles.