Reviews

Overall Total Score
4.3 out of 5
Impressive | 1852 reviews

What User likes about Chick-fil-a:
Ordered from the app for the first time today. Hunter, (at Citadel Mall) thank you ever so much for your EXCELLENT customer service! You are the epitome of service with a smile ! Ask about the manager 's program! ???? View all feedback.

What User doesn't like about Chick-fil-a:
I order a kids meal and a large fire when I got home and gave them to my nephew they were barely any fries in there and to the bottom it was just nun about burnt fries I was disappointed View all feedback.

Reviews from various websites

Menu
2.6 ★ from 14 reviews
Jeanette
15.04.2023 - 10:46

I ordered a children's meal, and when I got home to give it to my nephew, I was really disappointed. There were hardly any fries, and the few that were there we...

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Rafael
15.04.2023 - 10:46

I ordered through the app for the first time today and I have to say, Hunter at the Citadel Mall provided EXCELLENT customer service! They truly embody the spir...

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Burley
15.04.2023 - 10:46

The staff was friendly and attentive. My meal was delicious and arrived promptly after I placed my order.

Matěj
15.04.2023 - 10:46

Horribler customer service. Very rude. I'm not going back to this Chick Fil A. doesn't keep the brand up.

Laverne
15.04.2023 - 10:46

I visited the location inside of Citadel Mall on Saturday and surprisingly my experience was horrible. I ordered 2 eight count meals and my food was old as if i...

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Sirved
4.2 ★ from 23 reviews
Shania
23.03.2025 - 05:32

I order a kids meal and a large fire when I got home and gave them to my nephew they were barely any fries in there and to the bottom it was just nun about burn...

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Alvina
23.03.2025 - 05:32

Ordered from the app for the first time today. Hunter, (at Citadel Mall) thank you ever so much for your EXCELLENT customer service! You are the epitome of serv...

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Christina
23.03.2025 - 05:32

Staff was very nice and personable. My food was tasty and was fast to receive after ordering.

Christy
23.03.2025 - 05:32

I visited the location inside of Citadel Mall on Saturday and surprisingly my experience was horrible. I ordered 2 eight count meals and my food was old as if i...

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Google
4.4 ★ from 297 reviews
Tripadvisor
4.5 ★ from 18 reviews
Int Restaurants
4.4 ★ from 1500 reviews

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