Casey's General Store - Chapman
Casey's General Store
Description
Casey's continues to draw loyal patrons with its great food and friendly staff, often praised for its delicious pizza and subs. However, recent management changes have led to noticeable declines in service and cleanliness, causing frustration for many customers. Long wait times for orders, coupled with issues like incorrect ticket management and limited menu items, detract from the overall experience. While some diners express a commitment to returning due to their close proximity and good food, others are considering alternatives. Despite the challenges, the rewards program and dedicated staff maintain a level of charm that keeps customers hopeful for improvements.
Images
Feedback
The staff here are really friendly! Since I live close by, I might be a bit partial, but this Casey's is my favorite. I typically order food from here once every few weeks.
I placed an order online and was told to expect a one-hour wait. I arrived a bit early, but they informed me that I was too early and they were busy. I left and came back, only to find out that my ticket had been pushed to the back of the line. They apologized and mentioned that my order hadn't even been started yet. Wow, that's not what I was originally told. I've seen how the ticket situation was managed, and the frustrating part is that I already paid online, so I'm committed to this order.
The store and restrooms are clean. The coffee is served hot and not watered down, which is great. The tea is also quite good.
Think they only have 87 octane and the bathroom's are decent
Always friendly staff. A little short on donut selection this time. Had one of the main pumps blocked off and the one we used was out of printer paper. 4 stars because of the staff and store cleanliness though.
Menu
FAQ
More information
QR-Code for the menu
