Leeann Chin - Champlin

I was concerned to see that no one at this location was wearing gloves while handling food, and the person who served me even had a hangnail. I strongly encoura... read more I was concerned to see that no one at this location was wearing gloves while handling food, and the person who served me even had a hangnail. I strongly encourage the staff to wear gloves to ensure better food safety.

I have visited this location several times, and it has consistently been the worst one in the franchise that I've experienced. On one occasion, I arrived 20-30... read more I have visited this location several times, and it has consistently been the worst one in the franchise that I've experienced. On one occasion, I arrived 20-30 minutes after they opened, and the food still wasn't ready. Another time, my order was burnt. Additionally, I've gone in more than half an hour before closing, only to find that most of the food was already gone, and the staff would claim they were about to close 30-45 minutes early. If you're craving this restaurant, I suggest finding a different location.

Place was an absolute mess with containers left out and across the food, pick up order took a very long time and they still forgot food. The service was very sl... read more Place was an absolute mess with containers left out and across the food, pick up order took a very long time and they still forgot food. The service was very slow. Never will return to this location.

When we picked up our online order, one meal was wrong. I called immediately when we got home, and within 10 minutes the correct meal arrived at our door. Delic... read more When we picked up our online order, one meal was wrong. I called immediately when we got home, and within 10 minutes the correct meal arrived at our door. Delicious and great customer service!

Champlin 11-13-23 Food was great and served by Ms. Personality. read more Champlin 11-13-23 Food was great and served by Ms. Personality.