Kfc - Champaign

I recently dined at this restaurant and had an unexpected experience at the drive-thru. While waiting to place my order, I heard a voice inform me that they wer... read more I recently dined at this restaurant and had an unexpected experience at the drive-thru. While waiting to place my order, I heard a voice inform me that they weren’t taking orders at that time. Shortly after, another vehicle pulled up behind mine. When I got to the window to inquire about the announcement, I noticed that the staff member was taking the order from the car behind me. We ended up waiting at the window for about five minutes before the car behind us moved forward. It was then that we noticed the driver was a Black man, while my companion and I are white. This made me question whether it was simply a coincidence or if there was an element of racism involved.

The biscuits were not fully cooked. Instead of a thigh, I got a chicken breast. There was no clear indication of which speaker I should use, and they wouldn't t... read more The biscuits were not fully cooked. Instead of a thigh, I got a chicken breast. There was no clear indication of which speaker I should use, and they wouldn't take my order at the window, even though there was no one behind me.

This is the worst KFC I've ever visited. I called to verify their closing time at 10 PM, and the person who answered was quite rude. They should either update t... read more This is the worst KFC I've ever visited. I called to verify their closing time at 10 PM, and the person who answered was quite rude. They should either update their hours or close down for good, as they were already shut at 9:15. Overall, it was a disappointing experience.

I couldn’t believe it—a fast food restaurant that was clean, fast, serving hot and tasty food, and my meal only cost $7.99. Seriously, this KFC location is just... read more I couldn’t believe it—a fast food restaurant that was clean, fast, serving hot and tasty food, and my meal only cost $7.99. Seriously, this KFC location is just as spotless as Chick-fil-A, if not cleaner. It wasn’t busy, probably because most people, like me, assume it’s like all the slow, rude McDonald’s nearby. There was just one other person in the dining area, so it was peaceful—just me and my chicken. The chicken and mashed potatoes tasted exactly like I remembered from 1995 in my small hometown. My food was ready in under two minutes. Please don’t tell too many people—I want it to stay this way!

The food was delicious, but we were disappointed when we asked for honey for our eight cookies and the KFC employee said he only had one packet on him. Just one... read more The food was delicious, but we were disappointed when we asked for honey for our eight cookies and the KFC employee said he only had one packet on him. Just one packet for eight cookies seemed a bit stingy, especially considering we spent $70. At that price, shouldn’t we have gotten at least two packets?