Coq du Roi - Chambly
Coq du Roi
Description
Overall, the restaurant received mixed reviews. Customers were generally satisfied with the food quality and pricing, especially highlighting the chicken and poutine. However, there were consistent complaints about delivery times, with some experiencing long waits resulting in cold and spilled food. Issues with orders being incorrect were also mentioned. Despite these drawbacks, the staff was praised for being pleasant and the portions were generous. Customers recommended avoiding the sugar pie, but enjoyed the pork souvlaki and chicken kebab. Overall, the restaurant seemed to offer good food at reasonable prices, but improvements were needed in terms of consistency and delivery service.
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Feedback
We had a very disappointing experience at this restaurant. We placed our order at 4:48 p.m. and by 6:10 p.m. we still had not received anything. When we called to inquire, we were informed that their computer system had failed and some orders were not received. The person on the phone mentioned that they had just located our order and could prioritize it, promising it would be ready in 30 minutes. We called back at 7:10 p.m. only to be told that our order had already been sent out, although it did not arrive until 7:45 p.m. We waited almost 3 hours in total. We believe in supporting local businesses, but this experience has left us feeling very unsatisfied. It's unfortunate that we waited for so long without any communication. We have decided not to return to this establishment.
I used to love ordering, but they are no longer on doordash.I had bad experiences with delivery people who made me very uncomfortable. Even if doordash costs a little more, the customer service is much more appreciated. Especially when I had errors in my orders. But I also noticed that the portions are never the same and that's super disappointing.But otherwise I like the food, their fries are great! It's a shame for the rest, I would eat it more often!
Good pizza. Nice cashiers, but it's still a dodgy place when you enter the building. They say you don't eat there.
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