Fire Nightclub - Central Dr, Hornchurch

Well, as one of the costumer as i have been here already for so many times for a few years i will never ever forget about this place and i always i’m coming back everytime and i will never ever forget about this place how BiG is and especially for all the staff as they always help me whenever i have lost anything…, and as always i find it out THANK YOU SOOO MUCH FOR EVERYTHING AND EVERYTIME HUG

If I could give this place zero stars I would. The door staff refused us entry with no valid reason. They were highly rude and continued to belittle us in the queue stating that we were not allowed entry as we were not a part of the LGBTQ+ community. The door man in question was very rude despite us being very respectful of our support and continued to belittle us whilst leaving the queue, stating that we were “stopping” him from doing his job. I highly recommend you avoid this place at all costs, secondary to the discrimination from the door staff.

If I could leave 0 stars I would! I’m disgraced at the customer service and communication, I have spoken with someone via Instagram dms who assured me I’d receive a response it’s been a while since I’ve heard anything back despite contact more than three times. I hope someone will get in contact with me as my concern is regarding discrimination by one of your staff members in your club, as I can see from the reviews this is a consistent issue at your premises and you need to do more to improve so people can actually enjoy the experience they are paying for!

Staff at Fire are very confrontational with patrons and not welcoming. Fire will also arbitrarily change the entry times from Events occuring there, closing their doors earlier than event's posted times. Finally management poorly schedules events, sometimes double-booking the venue and splitting the space on some of the busiest event nights, creating unpleasant overcrowding of the venue. Drinks are also pricier here than other venues.

I went last Monday and the music was far too loud! All my friends and I had really bad tinnitus when we left (even if we had stayed only a couple of hours) and some of them still had tinnitus the day after. To avoid, and if you still go there take earplugs with you.