Reviews

Overall Total Score
2.1 out of 5
Acceptable | 178 reviews

Reviews from various websites

Tripadvisor
2.1 ★ from 90 reviews
Sharron
22.12.2023 - 15:23

Big mistake... We thought we would get a takeaway through drive thu as it was quiet. Ordered, 2 double quarter pounders with Medium fries and cheese dippers and...

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Rodica
22.12.2023 - 15:23

It couldn't have been worse. We arrived at the restaurant, placed our order, and then waited 25 minutes for it to be prepared. Nobody came to bring it to our ta...

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Paulabib
22.12.2023 - 15:23

Popped in for a quick bite to eat after a working weekend away. I understand working in the hospitality industry is hard with little thanks but honestly this wa...

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paulinegV5810DR
22.12.2023 - 15:23

Ordered breakfast on app 10.48 am No deliveries so changed to pick up All seemed to go through ok got to McDonald’s ha sorder jo but said on app order not compl...

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Rio
22.12.2023 - 15:23

I am truly disappointed with the way the staff at this restaurant treated a young boy who came in today. He was not very tall or strong and seemed to lack self-...

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A recent visit to a McDonald’s has left diners disappointed and frustrated, highlighting a decline in service quality. Patrons reported receiving lukewarm food, incorrect orders, and stale items. Long wait times compounded the issues, with some meals sitting unattended for extended periods. In one instance, a customer’s attempt to resolve an app order mishap was met with indifference from management. Repeated complaints about broken ice cream machines and overall poor customer service have led many to question the restaurant's reliability. As experiences become increasingly inconsistent, loyal customers fear the iconic fast-food chain risks losing their patronage entirely.

Gastroranking-uk
2.0 ★ from 88 reviews

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City: St Albans (near Central Bedfordshire), Willow Trees Cherry Tree Lane, St Albans, United Kingdom, AL4 8HP
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