Subway - Centerville
Subway
Description
This Subway serves familiar, fresh subs with ample parking and a clean, casual dining area, plus occasional standout items like brisket. Service is inconsistent — staff can be friendly and efficient or abrupt — and tables sometimes need attention. Multiple patrons report early/locked-door closures before posted hours, poor phone handling and confused delivery (DoorDash) procedures, which undermine reliability despite decent food and convenience for typical Subway fans.
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Feedback
The food and service are what you expect from a Subway. We stopped while traveling and will do so again next time we are in the area.
Did an order online for 5 sandwiches come home to start eating and found a black hair which looked like beard hair in my daughters sandwich so call subway to let them know in which they did nothing about continue eating and I find one in my sandwich not happy subway should be mandated to wear a beard net if they have men working with facial hair Service: Takeaway
I absolutley love the food and eat here (I don't order drinks from here though, have to order my drinks from Sonic which sucks I can't just get my drinks from Subway) sometimes 4 days a week but I gave 4/5 stars because the fountain pops taste disgusting like the pop has no flavor and I think that the pop machine, nozzles, etc. need cleaned more frequently. Otherwise I have had no other issues! Service: Takeaway
Ordered through the app, which enabled processing doordash for delivery. After an hour of waiting, nothing arrived and we called to check what was going on. The employee was rude, insisted we couldn’t have used Subway to include a doordash payment and would need to pick up the food ourselves because they have nothing to do with doordash. There was frustration over the situation, especially after the employee checked back a second time, caught their mistake in the first and saw Doordash was involved, paid for, and tipped through the app. Rather than apologize for misleading us, or at all for the situation, she told us to “just cancel the order” and we’d have to do it on our side. Which we can’t do, because it processed through the subway app! A search on Google tells me a manager has to void it, so this can’t be done on our side and the employee is operating under several misconceptions and 0 consideration for their customers. While the world moves forward with conveniences, I guess we’ll have to consider this subway disconnected from progress.
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QR-Code for the menu
