Reviews
What Kristine Anthony likes about Brownstones Coffee:
Today I went for lunch and our server was Bryan. He was extremely helpful, knowledgeable, fun, and engaging. He made our visit very enjoyable. The food was excellent as usual. Thank you for always exceeding expectations! View all feedback. What Lili doesn't like about Brownstones Coffee:
The waiter Anthony was extremely rude and unprofessional . I had to ask for a manager because I was so unhappy with his service apon arrival. We got a new waiter and she was very kind and very professional. I'm giving it a 1 star only because of our experience with the male waiter who made us feel extremely disrespect with his additude.Worst customer service from him I've ever experienced. View all feedback.
Reviews from various websites
The food was fantastic, and the staff was excellent. Our server, Jerrel, did an outstanding job taking care of our large and rowdy group. A+ all around.
Today I went for lunch and our server was Bryan. He was extremely helpful, knowledgeable, fun, and engaging. He made our visit very enjoyable. The food was exce...
read moreThey charge an extra $1.20 for half and half in your coffee without informing you about the additional cost. The restaurant is decent, but the extra charges are...
read moreI would leave zero stars if I could. The food is mediocre for the price and to make it even worse it is not even close to being any good. 50% of reviews are 5 s...
read moreThe restaurant is absolutely adorable. The coffee is fantastic. BEC sandwich, amazing. The girl at the front desk working this morning IS SO NICE. Thank y’all!
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read moreBrownstones Coffee has become a focal point for mixed experiences, with recent visits highlighting significant inconsistencies in service quality. While some patrons have enjoyed delicious food and exemplary service, others have encountered rude staff, unexpected charges for common items like half and half, and poorly managed dining experiences. Complaints reveal a lack of attentiveness, as diners have reported long waits and inadequate service, particularly during lunch hours. Despite its potential, many diners express frustration, suggesting a need for the restaurant to address these service disparities and ensure a more reliable dining experience for all customers.