Via Sofia's 1st Ave - Cedar Rapids

Came around 8:10 stood in front for almost 10 minutes until someone came, we wanted to turn into them and turned out the lobby lighter, so we ordered to go what I couldn't arrange because she didn't want to clean things. the staff is extremely rude. began to close 8:20 and we asked them why, they said about cooking not feel good as soon as our food was ready, it was wrong and they wouldn't get it again

I've been a long time and picked up my lunch at the opening. spaghetti was a bit cold and brot was not as fresh as I remember. ?

I am very confused about this place. the crust for the pizza was great, the cheese was great, the sauce was good, but the torf are only frozen torf. I could be wrong, but it seems that they at least do the diligent here, why not the meat? was apparently chibota brot with butter and garlic spicy set with a piece mozzarella cheese, then baked. all these efforts are put into the diligent, it seems, but everything else is very badly applied after. as if I had said I was very confused here.

Completely ruined our evening. Decided to give a local restaurant a chance. Yes we did use a delivery service, they did nothing wrong on their end. The restaurant on the other hand, never answered the phone when we called to get corrections straight on our botched order. Ended up calling the other franchise, lady was very nice on her end. Gave the original one more call before closing and she was rude and pretty much told us to off. No meatballs in spaghetti (paid extra and wanted marinara not meat) . Wanted Alfredo not meat sauce on tortellini. Both came smothered in red sauce that was so burnt we didn't even try to hold our nose to eat. Added the cutlery to our order. Thank goodness my hotel had some in lobby or else I'd have to eat with my hands...Complete disaster. But the rude girl wanting to not answer the phone before they close is what put the icing on the cake. Pandemic or not, customer service is what keeps these local businesses alive. We Will NEVER give this place another opportunity to be supported.

A DOK (Daughter of the King) sister and I met at Sofia's for a late lunch one day last week and enjoyed great food and fellowship. I had a gondola (half) sandwich and I think she had a variety plate mushrooms, etc. Everything was delicious. We talked for a couple of hours and the staff was very pleasant and did not bother us except to ask if everything was OK. Very friendly atmosphere. Oh, and did I say the food was great?!