Subway - Cedar Rapids

#22 - Sushi - Cedar Rapids, Sandwiches, Breakfast

Subway

Subway
3.7 / 5 (331 reviews)

Description

In a review of a local restaurant, customers highlighted a mix of experiences that reflect both challenges and commendable service. While some encountered issues like staffing shortages and order inaccuracies, many praised the employees for their friendliness and efficiency, especially during busy times. Even when faced with technical difficulties, the staff remained courteous and helpful. Though one patron experienced frustrations with a chaotic ordering process, the overall sentiment leaned toward appreciation for the welcoming atmosphere. The restaurant's commitment to maintaining positive customer interactions, despite operational hiccups, suggests a dedication to improvement and customer satisfaction.

Last update: 04.06.2026 from: Billy

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★ 3.7 / 5 from 331 reviews
billy-reed-1
12.02.2024

I LOVE the new menu. Alot of flavor!

jeffery-davis-2
12.02.2024

Was in the other day and they were beyond under-staffed. It took twentyish minutes to get one sandwich with one person in line in front of me. The woman behind the counter was completely overwhelmed by even simple requests. She started to make mysandwich with the wrong meat then argued with me when I pointed it out and had her change it. I haven 't had red meat in years, Iseriously doubt I forgot that during the twenty minutes I was standing in line. She had my sub in the toaster before asking meif I wanted it toasted. I didn 't, but when I said that she got confused and flustered so I decided to just let it go since therewere people in line behind me. I gave two stars because there is a chance she had just been alone too long and was overwhelmedand normally it is a great place, so I guess the second star is a benefit of the doubt, star.

jaden-koskie-1
12.02.2024

I just returned from the restaurant, and I found that their computer system was somewhat slow. Having experience in customer service, I understand the challenges that employees can face. Despite this issue, the staff were very friendly, and when the owner arrived, they quickly addressed the situation. The team was helpful, and I was able to get what I needed without much delay. Thank you!

dxkp
12.02.2024

Conveniently located, the staff is friendly and welcoming. Although the neighborhood isn't the most appealing, it's perfect for quick takeout.

peter73
02.07.2022

I ordered two separate sandwiches on door dash. They put mayo on both. I understand making a mistake on way but how do you mess up two different orders In the same way.

FAQ

The restaurant and its premises are wheelchair accessible and thus reachable with a wheelchair or physiological limitations.

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