Dunkin' - Cedar Rapids

I have consecutively use this Dunkin location since they opened. The last few months I have been purposely avoiding this location. The lack of customer service... read more I have consecutively use this Dunkin location since they opened. The last few months I have been purposely avoiding this location. The lack of customer service in the last few months is ridiculous. It is absolutely unprofessional to see three employees playing on their cell phones at the front. While there is a line of cars waiting in the drive-thru. I should not have to wait and stare at my drinks before someone can be bothered to come from the back to hand them out the window when I've ordered ahead. The amount of things that are missing that are available on the app but not available in the store is another reason for the low rating. I recommend you do something about your employees. And I recommend that you find a way to have faster service.

Their pumpkin spice macchiato was incredible, and the pumpkin donut was so soft and delicious. I highly recommend both! read more Their pumpkin spice macchiato was incredible, and the pumpkin donut was so soft and delicious. I highly recommend both!

I visited Dunkin' Donuts this morning at 9:45 am to get a dozen donuts for my kids for Valentine's Day, but they were almost out of all their donuts. They had n... read more I visited Dunkin' Donuts this morning at 9:45 am to get a dozen donuts for my kids for Valentine's Day, but they were almost out of all their donuts. They had no chocolate frosted or strawberry frosted options for several hours. Seriously, Dunkin'? It's Valentine's Day, and you're offering 100 points on the DD card for a dozen donuts today. Major disappointment. Thanks for being a donut shop that doesn’t have any donuts available. #planaheadnexttime

Coffee is always good and great selection. Only bad thing they were out of plain doughnuts how does dunkin run out plain doughnuts??? read more Coffee is always good and great selection. Only bad thing they were out of plain doughnuts how does dunkin run out plain doughnuts???

I pretty much come here for breakfast every day, sure the line can get slow sometimes, but it's a popular place! Vanilla creme is the best donut, don't even try... read more I pretty much come here for breakfast every day, sure the line can get slow sometimes, but it's a popular place! Vanilla creme is the best donut, don't even try to convince me otherwise!