Mcdonald's - Catskill
Mcdonald's
Description
At this McDonald's location, the experience is a mixed bag. Patrons appreciate the friendly staff, notably a standout employee who exemplifies professionalism. However, frustrations arise from inconsistent food quality, including cold orders and shortages, such as the lack of fries. The drive-thru could benefit from improved speaker systems, and renovations have led to some operational hiccups, with new staff still finding their footing. While the interior boasts a modern aesthetic, some essential facilities, like a baby changing station in the men's restroom, are missing. Overall, there's potential here, but attention to detail is necessary for a better dining experience.
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This McDonald's is not one of the best at all. They have ran out of fries for one which is definitely suspect. And alot of times when I'm in there I'll be on line awaiting forever while these teens talk n chill. But I have one good thing to say and that's about a kid named Gregory. He was extremely nice at the drive thru window and was very helpful and nice while getting our food and he in attentive and professional. And I'm not joking this kid was more professional with his hello and repeating our order then some of these places I call to put in a $20-$40 order at a restaurant. I really respect that type of attitude in the work place. Keep up the good work and keep that attitude where u work kid!
I mean, it's a McDonald's so there's not much to expect. The staff here is always great. The reason I choose McDonald's over Burger King is because the staff is friendlier and I trust the food more. They really need to fix their drive-thru speakers. They should focus on improving the overall quality of the McDonald's. I will be happy to update my review once they improve.
The food is always cold. Every time I ask for a “fresh” quarter pounder it’s never fresh. Luke warm at best and dry. Wasn’t given a receipt by the girl so I’ll leave my review here. I know it’s not the best paying job in the world but put some effort into it you’re serving the local community.
Everything was hot and fresh, fast friendly service. Thanks!
Food is always fresh when I have come. Fresh fries is a must
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