Jack In The Box - Castro Valley

It's not 24 hours. I came at 4 o'clock, they said it was closed, I came at 6 o'clock, they said they were closed, I came at 6:30 o'clock, they said they were closed. please clarify the open hours, otherwise it is not open 24 hours.

The manager was busy disgusting a situation with the workers that they didn't even acknowledge me standing there. And closing the lobby makes it very inconvenient for dasher orange other type of food service workers

Sometimes at around 6:30am when I'm on the way to work I go here and they're not open. Definitely not the best quality food here, but are better than Burgerking.

Worst service ever. Ordered a sandwich and got a while different burger in the correct package.Employees told me I got the correct item the ingredients are correct. Didn't think about it. Just denied it right away.They then realized I did get the wrong item. The didn't apologize. They said ok ok we will remake it for you.The new item was still incorrect. Why would a spicy sandwich that is listed on the menu with orange sauce come with white sauce. They said no its correct.They didn't care.They didn't try to correct the mistake. I know I ordered a new item but still come on. Know your menu if you work there. I even described what I ordered and what it had.

Jr. Bacon Cheeseburger:Dry; didn't taste like meat.Fries:luke warmI had used the restroom and should've ckd the bag b4 I left....my bad on this one.Most Jacks I've visited have been on point.