Dunkin' - Castleton

Coffee, Donuts, Coffee & Tea
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Dunkin'

Dunkin'
3.6 / 5 (449 reviews)

Description

At this local Dunkin' location, customer experiences vary dramatically. While some patrons rave about friendly staff, delicious coffee options, and tasty food like avocado toast and donuts, others are frustrated by poor service, lengthy waits, and inaccurate orders. Complaints highlight rude interactions and inconsistent product availability, including frequent shortages of bagels and oat milk. Despite some positive reviews praising specific employees and the welcoming atmosphere, dissatisfaction with certain staff members and operational issues leads many to recommend alternative Dunkin' locations nearby. Overall, this restaurant needs to address service quality to meet its patrons' expectations.

Last update: 17.01.2026 from: Will

Feedback

★ 3.6 / 5 from 449 reviews
cpowlowski-rabbit541
29.06.2022

Usually they do a good job yesterday I got sausage egg and bacon cheese wrap ice cold. I guess it was bound to happen

litzy-barrows
29.06.2022

Usually they do a good job yesterday I got sausage egg and bacon cheese wrap ice cold. I guess it was bound to happen

rebdingman
19.11.2023

Always love their donuts. Just wish they would bring back some of the classics. Service: Take out Meal type: Other Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Donuts

will-moxon-2
18.03.2025

Got there a little later in the day so the selection of doughnuts was a little limited but either way they still had what I like. All day was feeling bleh, but as I approached the counter I was greeted with a warm welcome by a woman named Jennifer. Not many people actually genuinely care about what what’s going on in a random persons life so it was very nice and polite of her to take the time and actually see how I was doing.. I don’t normally come to Dunkin often but after that experience I will be absolutely showing face more often and I pray to god that Jennifer gets a promotion or even just a raise because she definitely deserves it. -tall will

t-w-teacher9409
18.03.2025

Service: Takeaway Meal type: Breakfast Price per person: $1–10 Food: 3 Service: 2 Atmosphere: 1

FAQ

You can use the WiFi of the establishment at no extra cost.

The restaurant is accessible and can therefore also be used with a wheelchair or physiological disabilities.

More information

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