Dunkin' - Castleton

Donuts, Breakfast, Coffee
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Dunkin'

Dunkin'
2.6 / 5 (72 reviews)

Menu

A complete menu of Dunkin' from Castleton featuring all 91 dishes and drinks can be found here on the list.

**Restaurant Review: A Mixed Bag of Experiences** At this popular Castleton eatery, patrons express a blend of frustrations and praises. While many customers laud the friendly demeanor of the staff, service inconsistency remains a common theme. Complaints of slow service and incorrect orders—ranging from cold coffee to improperly prepared bagels—often overshadow the positive experiences. Some employees seem overwhelmed, leading to passive-aggressive interactions. However, there are bright spots; certain team members shine through with their efficiency and warmth, particularly during busy hours. While some diners leave disappointed, others find moments of joy worth revisiting. A locale in need of improvement yet still holding potential.

Last update: 17.01.2026 from: James

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★ 2.6 / 5 from 72 reviews

Was Megan Niquette at Dunkin' a mag?
The employees here are always slammed with customers. Sometimes the drive through wait is a little long, but not their fault. They are always friendly with good service. View all feedback.

What James Farmer dislikes about Dunkin':
I had a very unpleasant experience at this restaurant. While I was in the bathroom, an older woman knocked loudly on the door and yelled at me. After I exited, she then told other staff members that I had caused a terrible smell in the restaurant. I have stomach issues, and I found her behavior to be extremely rude and uncalled for. I just wanted to enjoy my time there. View all feedback.

ocd-sales-1
20.06.2024

The very kind woman at the drive-through, named Justine, ensured my coffee was excellent. She was professional and truly deserves a five-star rating.

alexa-york
20.06.2024

I live in Castleton and love enjoying an iced latte and a donut on hot days. However, I've often found that they struggle to serve either in a timely manner. As I write this, I've been in the drive-thru for 8 minutes after placing a mobile order for coffee. They might want to consider adding curbside spots to improve service. Additionally, I've noticed that when I try to order donuts after noon, they often don't have any available. It would be a good idea for them to prepare more in advance, as I can't be the only one wanting a donut at that time.

marcia-brown-4
20.06.2024

Best iced coffee ever! Service was great even tho their ovens were out. So I had a blueberry muffin, what could be better?

james-farmer-4
20.06.2024

I had a very unpleasant experience at this restaurant. While I was in the bathroom, an older woman knocked loudly on the door and yelled at me. After I exited, she then told other staff members that I had caused a terrible smell in the restaurant. I have stomach issues, and I found her behavior to be extremely rude and uncalled for. I just wanted to enjoy my time there.

colleen-sommer
20.06.2024

Their decaf always tastes like dish water and the Boston crème tasted like bleach. Maybe I was punked but I’m always nice so I can’t see why. Won’t be back, so nasty.

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