Dunkin' - Castleton
Dunkin'
Description
**Restaurant Review: A Mixed Bag of Experiences**
At this popular Castleton eatery, patrons express a blend of frustrations and praises. While many customers laud the friendly demeanor of the staff, service inconsistency remains a common theme. Complaints of slow service and incorrect orders—ranging from cold coffee to improperly prepared bagels—often overshadow the positive experiences. Some employees seem overwhelmed, leading to passive-aggressive interactions. However, there are bright spots; certain team members shine through with their efficiency and warmth, particularly during busy hours. While some diners leave disappointed, others find moments of joy worth revisiting. A locale in need of improvement yet still holding potential.
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Feedback
The very kind woman at the drive-through, named Justine, ensured my coffee was excellent. She was professional and truly deserves a five-star rating.
I live in Castleton and love enjoying an iced latte and a donut on hot days. However, I've often found that they struggle to serve either in a timely manner. As I write this, I've been in the drive-thru for 8 minutes after placing a mobile order for coffee. They might want to consider adding curbside spots to improve service. Additionally, I've noticed that when I try to order donuts after noon, they often don't have any available. It would be a good idea for them to prepare more in advance, as I can't be the only one wanting a donut at that time.
Their decaf always tastes like dish water and the Boston crème tasted like bleach. Maybe I was punked but I’m always nice so I can’t see why. Won’t be back, so nasty.
Best iced coffee ever! Service was great even tho their ovens were out. So I had a blueberry muffin, what could be better?
Passive aggressive employees. I asked for my bagel with cream cheese cut in half. I guess that was too hard. They toasted the bagel, did not cut it, and gave me cream cheese on the side. Sorry you all hate your jobs
Menu
Handcrafted Espresso
Rich espresso blended + creamy almondmilk & vanilla flavor.
New Year, New You
Vanilla Iced Matcha Latte With Sweet Cold FoamSweetened matcha green tea blended + milk & vanilla flavors; topped + sweet cold foam for a creamy delicious sip.
Cozy Comforts
Brown Butter Toffee Iced LatteRich espresso & milk paired + notes of rich browned butter & creamy; caramel‐like toffee for a latte that ups the ante on all lattes.
Brownie Batter DonutYeast shell filled + brownie batter flavored buttercreme; topped + chocolate icing & chocolate sprinkles.
Sweet Black Pepper Breakfast SandwichSweet Black Pepper seasoned bacon; white cheddar cheese & egg on a buttery croissant.
Brown Butter Toffee Latte
FAQ
More information
QR-Code for the menu
