Buffalo WIld Wings Castleton

We made reservations for 2 tables, totaling 12 people, and received confirmation via email that our reservation was confirmed. However, upon arrival, the restaurant claimed they had no record of our reservation. The service was slow even though there were only 3 other tables occupied in the bar area, which was not busy. Additionally, they took a long time to bring us the menus so we could order drinks.

I enjoyed a fantastic meal while watching the game. The service was excellent.

Upon arrival, the staff at the restaurant seemed confused and acted as though we were crazy for stating we had reservations. Despite showing them proof on the app, they denied any knowledge of it. After being seated, we waited for 10 minutes without any acknowledgment. We decided to leave and the hostess, who was initially friendly, apologized for the inconvenience. Overall, I will not be returning to this establishment.

We reserved 2 tabs, total 12 people, I received confirmation of email we were good to go. When we arrived, we said they had no reservations. the service was slow and there were only 3 other tables in the bar area - not busy. they did not bring all our sides, drinks took forever to

When we were there, they acted like we were crazy because we said we were holding up. I showed them the app and they seemed confused and said they knew nothing about it. they spoiled us. but when we sat, we sat there for 10 minutes without anyone even saying hi. we have gone to an end. the hostess who was nice from the beginning (I think it was the manager who was the rude) said I'm sorry. I will never return to this place again.