Buffalo WIld Wings Castleton

We reserved 2 tabs, total 12 people, I received confirmation of email we were good to go. When we arrived, we said they had no reservations. the service was slo... read more We reserved 2 tabs, total 12 people, I received confirmation of email we were good to go. When we arrived, we said they had no reservations. the service was slow and there were only 3 other tables in the bar area - not busy. they did not bring all our sides, drinks took forever to

When we were there, they acted like we were crazy because we said we were holding up. I showed them the app and they seemed confused and said they knew nothing... read more When we were there, they acted like we were crazy because we said we were holding up. I showed them the app and they seemed confused and said they knew nothing about it. they spoiled us. but when we sat, we sat there for 10 minutes without anyone even saying hi. we have gone to an end. the hostess who was nice from the beginning (I think it was the manager who was the rude) said I'm sorry. I will never return to this place again.

Food was wrong, service was horrible! When we tried to voice our concerns the manager was extremely rude and offered no apology let alone some sort of compensat... read more Food was wrong, service was horrible! When we tried to voice our concerns the manager was extremely rude and offered no apology let alone some sort of compensation. I mean they literally brought us COLD WING!! My boneless wings were as hard as rocks, they put the wrong sauce on my sons wings, my sister asked for hers to fried hard, after stating that this was the reason our food took almost 45 mins to get when she got them they were warm and rubbery... I would never recommend this location and I will not be returning! I will make the extra drive for better food and service.

I enjoyed a fantastic meal while watching the game. The service was excellent. read more I enjoyed a fantastic meal while watching the game. The service was excellent.

Upon arrival, the staff at the restaurant seemed confused and acted as though we were crazy for stating we had reservations. Despite showing them proof on the a... read more Upon arrival, the staff at the restaurant seemed confused and acted as though we were crazy for stating we had reservations. Despite showing them proof on the app, they denied any knowledge of it. After being seated, we waited for 10 minutes without any acknowledgment. We decided to leave and the hostess, who was initially friendly, apologized for the inconvenience. Overall, I will not be returning to this establishment.