Reviews

Overall Total Score
4.1 out of 5
Impressive | 896 reviews

What Cydney Davis-English doesn't like about Sugar Rays:
The small portions tasted old, the staff was impolite, and the toilets were unhygienic and dirty. I would not recommend this restaurant. Service: Takeout Meal Type: Other Price per person: £1-10 Food: 1 Service: 1 Atmosphere: 1 View all feedback. What User likes about Sugar Rays:
there were two of my grandchildren and my older mother, the place was not busy that we placed our order and waited and waited and waited. there were two employees who did not move very quickly, the theke gave a wiping process that made our order. a milkshake came two minutes later another milkshake two minutes still the third milkshake was ready for a coffee! finally the coffee came. now I have given this rating 5 st... View all feedback.

Reviews from various websites

Menu
5.0 ★ from 10 reviews

There were two of my grandchildren and my older mother, the place was not busy that we placed our order and waited and waited and waited. there were two employe...

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I love sugar rays! an excellent addition to our small coast. bank holiday Monday and it was hot! the coast was full and the sugar rays were busy. 4 employees. 1...

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Have birthday for hubbies. yummy milkshakes, tasty pancakes, spicy waffles. all freshly made to order. the employees are very patient, with children who have so...

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Pancakes and waffels are so beautiful that my children love come here and the staff are always polite and friendly always recommend

Superb milkshakes this afternoon. Purrrfect. Highly recommend a visit. We will return

Sugar Rays on Canvey Island presents a bewildering spectrum of customer experiences. While some patrons rave about the friendly staff, delightful milkshakes, and tasty treats like waffles and donuts, others lament the poor hygiene, unclean tables, and disappointing food quality. Complaints about slow service, lack of social distancing, and unkempt restrooms echo through various reviews. Despite these inconsistencies, many families appreciate the value for money and the cheerful atmosphere. While some find it convenient during off-hours, a thorough cleaning and improved service would elevate the experience for all visitors, making it a place worth recommending.

Tripadvisor
3.6 ★ from 34 reviews
Natalie
09.11.2023 - 14:48

Lovley place with friendly staff, food is great and its also dog friendly. We come often and we are never disappointed

Dot13gagrbrbs
09.11.2023 - 14:48

Took 3 of our grandchildren hoping it would be a positive experience. Nothing special about the waffles , they sell Cart D’or ice cream but don’t use that on th...

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char1ie471
09.11.2023 - 14:48

My daughter and her friend had a lovely time at Suagr Rays. They both chose the chocolate milkshake and they were gone within minutes so they must have been goo...

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845karend845
09.11.2023 - 14:48

Rated low as there were 4members of staff behind the counter and for 10 mins none of them acknowledged our presence (even to say sorry someone will be with you...

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jcrossley
09.11.2023 - 14:48

Came here for some dessert with my family, great thick shakes and waffles, definitely coming here again, such friendly staff!

Google
4.5 ★ from 75 reviews
Sarah
16.12.2023 - 19:39

After reading a negative review on Facebook, I decided to give this restaurant a try. I must say, the staff were incredibly friendly and patient with my childre...

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Cydney
16.12.2023 - 19:39

The small portions tasted old, the staff was impolite, and the toilets were unhygienic and dirty. I would not recommend this restaurant. Service: Takeout Meal T...

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Jodie
16.12.2023 - 19:39

This restaurant offers a great selection of vegan options for pancakes, waffles, and ice cream.

Seren
16.12.2023 - 19:39

Fast service, great prices and best milkshakes ever!

Nikki
16.12.2023 - 19:39

The milkshakes are lovely, lots of different flavours and fillers to choose from. Fast service and friendly staff

Facebook
4.4 ★ from 100 reviews
Gastroranking-uk
3.5 ★ from 32 reviews
Restaurantguru
4.2 ★ from 588 reviews
Int Restaurants
4.1 ★ from 242 reviews

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