Sugar Rays - Castle Point

#21 - Vegetarian - Castle Point, #29 - Fast Food - Castle Point, Asiatic
Menu
Full menu with pictures, prices and categories.
Phone
You can call the restaurant via +441268683026

Menu

A complete menu of Sugar Rays from Castle Point featuring all 25 dishes and drinks can be found here on the list.

Sugar Rays on Canvey Island presents a bewildering spectrum of customer experiences. While some patrons rave about the friendly staff, delightful milkshakes, and tasty treats like waffles and donuts, others lament the poor hygiene, unclean tables, and disappointing food quality. Complaints about slow service, lack of social distancing, and unkempt restrooms echo through various reviews. Despite these inconsistencies, many families appreciate the value for money and the cheerful atmosphere. While some find it convenient during off-hours, a thorough cleaning and improved service would elevate the experience for all visitors, making it a place worth recommending.

Last update: 11.12.2025 from: Kendall

Images

Sugar Rays Food Sugar Rays Food Sugar Rays Drink Sugar Rays Logo Sugar Rays Logo Sugar Rays Food Sugar Rays Food Sugar Rays Food

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★ 4.1 / 5 from 1086 reviews

Was User at Sugar Rays a mag?
I love sugar rays! an excellent addition to our small coast. bank holiday Monday and it was hot! the coast was full and the sugar rays were busy. 4 employees. 1 beautiful dame at the time that warned us (before taking our gelding) that due to the previous orders our milkshakes (4 of them, all different) would wait about 15 minutes. 3 other workers who set up the commands and bring them out. 15 minutes later, all 4 mi... View all feedback.

What User dislikes about Sugar Rays:
there were two of my grandchildren and my older mother, the place was not busy that we placed our order and waited and waited and waited. there were two employees who did not move very quickly, the theke gave a wiping process that made our order. a milkshake came two minutes later another milkshake two minutes still the third milkshake was ready for a coffee! finally the coffee came. now I have given this rating 5 st... View all feedback.

natalie-l-mushroom97
Natalie 09.11.2023 - 14:48

Lovley place with friendly staff, food is great and its also dog friendly. We come often and we are never disappointed

dot13gagrbrbs
Dot13gagrbrbs 09.11.2023 - 14:48

Took 3 of our grandchildren hoping it would be a positive experience. Nothing special about the waffles , they sell Cart D’or ice cream but don’t use that on the waffles , ice cream was cheap , small drizzle of syrup served on a paper plate with wooden cutlery and no serviettes . The photo will show what the 3 children thought by what they left on their paper plates . Absolutely do not recommend.

char1ie471
char1ie471 09.11.2023 - 14:48

My daughter and her friend had a lovely time at Suagr Rays. They both chose the chocolate milkshake and they were gone within minutes so they must have been good. There are so many choices available and not only milkshakes but pancakes, waffles, sundaes … the list is endless. Staff were polite, service was quick and venue clean and tidy what more could you want from a great value treat for the kids (and adults too .

kendall-mclean-2
Kendall 26.03.2025 - 08:51

A great ice cream cafe on the seafront! It’s hard to find somewhere like this on Canvey, but this is an assured trip whenever we come down for the arcades. The sundaes are amazing, and the new ice cream trays are top notch. I gave atmosphere a 3 because the indoor seating area has now been connected to the arcade (which means it is now very loud and not as enjoyable as it used to be) Service: Dine in Meal type: Other Price per person: £1–10 Food: 5 Service: 5 Atmosphere: 3 Recommended dishes: Build Your Own Sundae, The Oreo Sundae, Chocoholic Sundae, Big Oreo

hannah-hughes-kenned-1
Hannah 26.03.2025 - 08:51

We visited after school on Friday for a treat. The lady was lovely and welcoming. Our order consisted of a hot dog which was delicious and two waffles. One with Nutella and banana beautiful! And one with bubblegum ice cream and bubblegum millions to top it. The food was lovely. We didn’t feel rushed at all and it was really child friendly. We will certainly be back!

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