Caffe Floria - Castle Point

We ordered two black coffees, a sausage and bacon baguette, and two poached eggs on one slice of toast with mushrooms. The total came to £22, which we found to... read more We ordered two black coffees, a sausage and bacon baguette, and two poached eggs on one slice of toast with mushrooms. The total came to £22, which we found to be quite pricey. The cafe itself is rather basic and the staff are polite. The coffee tasted like instant and at over £2 a mug, we didn't think it was worth it.

I have been a very happy customer of Floria's for a very long time. It's not the impersonal mega chain coffee experience here, rather it's a very welcoming and... read more I have been a very happy customer of Floria's for a very long time. It's not the impersonal mega chain coffee experience here, rather it's a very welcoming and friendly place to enjoy excellent coffee, tasty food and a chance to chat. The staff are outstanding, always welcoming and attentive without being pushy. I am a bit of a coffee nerd as I always expect coffee to be properly made and at the right temperature. They always get it just right here! They also source a very good style of coffee beans which are an excellent arabica roast. Coffee, tea, toast or even meals.....all excellent value, well prepared and presented by caring and friendly staff, what more could you ask for. Now to enjoy my three shot cappuccino....

I don't normally post real negative things but I have to speak out about what just happened. I took my family to Floria cafe in Knightswick for lunch and at the... read more I don't normally post real negative things but I have to speak out about what just happened. I took my family to Floria cafe in Knightswick for lunch and at the end of the meal a chunk of glass popped out of the omelette. I quietly and discreetly told a waitress of what I found and the plate was taken away. Another waitress came back over with the glass and asked if we had found it in the food, when I said yes, she put it on the table and said I had to report it to environmental health. She said the chef said that it wasn't in the meal and that it was us who must have put it there. When I went to speak with the chef, he became very angry and rude. I said i wasn't prepared to pay for my meal but everything else would be paid for. We were told to leave the cafe and the chef wanted our names and addresses plus photos and banned us from coming back. Not that I would ever set foot in there again after the shocking customer service and blatant accusations for their mistake. We have eaten here loads of times but this was shocking. This goes against basic health and food safety, they should have retained the item and we should have filled out forms, we were not given anything apart from the glass back and a load of abuse. Environmental health has been made aware but wanted to put it out that if you do eat in here, be careful.

We frequently visit this restaurant in Canvey and it used to be good, but then it was closed for a long time. It now appears to have new owners. On our most rec... read more We frequently visit this restaurant in Canvey and it used to be good, but then it was closed for a long time. It now appears to have new owners. On our most recent visit, we all ordered breakfast. I asked for mushrooms on mine, even though they were not normally included. When the food arrived, everything seemed fine but not hot, except for the mushrooms. Instead of the soft and juicy mushrooms I expected, they were extremely hard, almost like crisps. They were so tough that I couldn't even eat them!

Horrible dining experience with extremely poor hygiene. The food was subpar and the owner, known as Ebo, was incredibly rude. The overall quality has seriously... read more Horrible dining experience with extremely poor hygiene. The food was subpar and the owner, known as Ebo, was incredibly rude. The overall quality has seriously declined.