Cold Stone Creamery - Cary

Staff at this point are so unprofessional, I can't even believe. I waited for a single cup of online order here to pick up 10 minutes. They scream people in the store. Talk, laugh and curse before customers and use rude expressions (eye rolls). Too young to be solely responsible for an institution. Looks like a joke. Better.

This store continuously seems to be understaffed and more concerned with DoorDash orders or complaining than actually assisting the customers. Over the summer, I?ve been in lines out the door because the limited number of staff can?t keep up with the volume. I recently went to pick up sushi and decided I would treat myself to some dessert as well. There were only two customers and two team members in the store when I entered. Not only was I not greeted when I entered, but I was literally not even acknowledged after standing at the order case for 10 minutes. Neither team member even looked in my direction; however, I could hear their complaints specifically the male employee. It took both of the employees to check out the previous customer. Instead of acknowledging me after that transaction, they both started to work on a DoorDash order instead. At this point, I just walked out. There are more ice cream and dessert establishments in this area so I don?t feel the need to return to this location.

I came here this summer with my mom for the first time. The ice cream was absolutely delicious. Very Nice.

Good flavor, nice outside. This place offers a variety of ice creams, smoothies and shakes. They are worried about customer attention, that 's nice. You can choose your ice cream from the signature creations menu, all delicious. In this opportunity we try the: Banana Caramel Crunch (roasted almonds, banana caramel), Berry Berry Berry Good (raspberries, strawberries blueberries)  and  the Pineapple Blueberry Smoothie. All of them are a delectable option for desert, refresh or just enjoy. A strength is the outside plenty of space to sit, play, run, with a big green synthetic zone.  I will come back.

Review for parkside town commons outlet. Tried Chocolate cake Ganache and Cotton candy flavors. Both very good and the staff was real friendly. Sampled the flavors before. I really wish they had some real fruits ice cream.