Subway - Carthage

American, Delis, Sandwiches

Subway

Subway
3.7 / 5 (2345 reviews)

Description

This neighborhood sandwich shop delivers solid, sometimes outstanding subs with courteous staff handling tense situations well, but inconsistent execution mars the experience. Customers report missing items, expensive and poorly prepped salads, and staff who can be unhelpful about corporate issues. Practical policies—no plastic knives, limited allergy information, spotty phone responsiveness, and inconsistent coupon participation—create friction. Online ordering and in-store pickup are available, but there’s no call‑in or drive‑thru. A convenient choice for quick lunches if you’re prepared for occasional service hiccups.

Last update: 17.01.2026 from: Michael

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★ 3.7 / 5 from 2345 reviews
michael-stafford-sch
29.04.2024

The food at Subway is tasty, but I'm not sure why the drive-thru ordering option is no longer available. The menu offers a great variety, so it would be convenient to order from the drive-thru again.

maranda-haslip
29.04.2024

$30 for 2 ft. Long subs and neither of them are made correctly THEN Carthage location WILL NOT ANSWER their phone! AND they NEVER participate in ANY of the coupons or online promotions here. DONE!! Answer your phone people!!!

laura-ghumm
29.04.2024

I hadn't been there in several months, it has definitely went down hill! The customer service is horrible! They have changed everything and instead of being helpful they just stare at each other and make grumpy faces. I will not be making their jobs to hard again. I even asked for their names and a number to talk to a manager and they told me they didnt know anyone that I would just have to Google it. Worthless workers! I just have never had workers this worthless at any establishment, and I have had some bad ones but these were just worthless! Wouldn't recommend this place!

bailey-comer
29.04.2024

The staff here was incredibly rude. They were throwing things at each other and ignoring customers. They were too busy fooling around with each other to listen to customers as they were trying to order.

captain5104
29.04.2024

I was really disappointed with this location, especially since it's the only Subway in the area. Every time I get a sandwich here, I've ended up with severe diarrhea. I’m stubborn, so it took five unfortunate incidents before I decided to stop going. I’m not sure if it's due to spoilage, poor hygiene, or improper equipment usage, but they really need to improve their sanitation practices before the health department pays them an unexpected visit. I ended up tossing out one and a half subs because of bacterial contamination, which left me feeling unwell for the entire day.

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