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Contribute Feedback What User likes about Sonic Drive-in:
The service was good. The cashier was friendly and spoke. They did miss an item in our order but we pulled back around. They brought out our item in a timely manner to complete order. View all feedback.
What User doesn't like about Sonic Drive-in:
placed in the app around 7:45, dragged to the running gear thru around 7:59. I didn't get into the window until 8:29. I then sat in the window for 20 minutes and waited for someone to come to him. I finally knocked on the window and was told they didn't have my order. After they showed them a screenshot of the order, they found him magical. the service is recently unheured. View all feedback.
Double cheese burger was so well done it was like chewing on bricks. Chicken nuggets were the same and half the bag was pieces of fried skin. Terrible terrible drive in food.
Spent near 30 minutes to get to the front of the drive-dru line. the driver went before me without ordering for one. I did the same after I came to the front and had waited for one because I was able to order. no communication from the employees except a moment? 10 minutes ago silent. about 40 minutes of my life I will never come back.
The service was good. The cashier was friendly and spoke. They did miss an item in our order but we pulled back around. They brought out our item in a timely manner to complete order.
One of the worst restaurants I've ever been to as far as service and the quality of the food was horrible. Went through the drive-thru and still had to wait 20 plus minutes before I took my food back and told him it was too hard for me to eat. Waited another 10 minutes before I had to let them know that they owed me food. We'll never go back to Sonic!
I ordered an order of French toast sticks and fries for my kids. Thank God I didn 't haven them with me at 4:20pm because I didn 't get the order till 4:50pm. After I was asked to pull forward, then after 15 minutes I stopped a food runner...who WENT BY ME TWICE, then I heard yell in the kitchen that I was still waiting. Then he told me it would be right out. 15 minutes later he comes back to look at the receipt citing there was some confusion If you told me they forgot I can forgive that but how did they forget AND THEN still not provide the order after another 15 mins. If my oldest son worked somewhere and showed that kind of disregard of looking at a customer through the window after 10 minutes, then 15 minutes and 20 minutes and not engaged of his own accord, I would hope you would tell him how rude he was and either correct him or fire him. This sonic has messed up my order before, my girlfriend doesn 't even come back to your location but there I was....when I 'm rude like that, I lose a client....must be nice
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