Subway - Carnegie
Subway
Description
In recent reviews of a local restaurant, customers expressed a wide range of dissatisfaction primarily concerning service and food quality. Many noted a lack of attention to detail, such as improperly prepared sandwiches and indifferent staff handling online orders poorly. While a few patrons praised a specific employee for her positive demeanor and efficient service, the overall sentiment leans towards disappointment. The consistent issues with staff responsiveness and food freshness have led some loyal customers to reconsider their patronage, highlighting the urgent need for improvement to regain trust and loyalty.
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Don't let the renovations fool you. I ended up paying $10 for a salad with a bowl half full if lettuce, 2 tomatoes, 2 cucumbers, half a handful of olives, and being asked if I wanted more chicken for extra when the scoop wasn't full. They downsized on the bowls and charge more. Subway has gone way down. In the picture you can see the bottom of the bowl and it half full....
The service was extremely disappointing. They struggle to follow basic instructions. The young Indian girl who seems to be working all the time is unable to handle even the simplest tasks. I won't be returning to this restaurant.
I've been a loyal customer at this restaurant for years, but I think I'm ready to move on. I'm frustrated with paying full price for a sandwich served on stale bread. Additionally, the guy working in the evenings has a habit of not cutting sandwiches in half, which is quite irritating. I hope you can improve in these areas.
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