Kolache Factory 074 - Carmel

Great selection. Very clean! Delicious. Fofo is very sweet and helpful.

Honestly not a great first impression. The food was good and that is why they have 2 stars. The kids serving us were obviously horsing around in the back, and that is fine, so long as you have the same energy when you 're serving customers. I am not even sure where to start, this kid mumbled so bad I couldn 't understand him. I explained to him it 's my wife and I 's first time there and he was like ok . So we ordered six items. He put five items in a box. I told him we ordered six items and there were only five. He said ok . Like what do you want me to do about it? I asked him to read me what he put in the box. I then told him we were missing the ham and cheese. Ok . Am I not going to get the him and cheese? Nope, I did not get the ham and cheese and I am standing right in front of him. Either this person was severely mentally handicapped or very high. And there really wasn 't anybody else in the restaurant at the time. Terrible service.

Maria and Suley were very warm and welcoming! Maria gave great recommendations about what to try. She was a great conversationalist and gave us facts about the operations of the Kolache Factory. The food was amazing, too. We will definitely be back!

Every time I come here to get kolaches it’s wonderful. The employees are all efficient, friendly, and personable. During my visit today, I had a pleasant conversation with Maria, and excellent service. It’s one of many, but I figured I’d finally write a review. In short, highly recommended.

It was just ok, no need to return. Not a lot of meat-less options.