Reviews
What Johnna W doesn't like about Starbucks:
As someone who worked for this company before, I am absolutely appalled at the customer service here. Every time I come in they are rude, get something wrong, or act uninterested. Sorry, but as a former barista, we always are taught to at least act like the customers matter to us. I never get any kindness at this location in the times I’ve come. They’ve made me pay for errors on their side, been completely rude to me... View all feedback. What jessfearnley likes about Starbucks:
Amazing staff, really lovely! Limes in my drink were seriously out of date though...the flavour of the drink was strong enough that I didn't notice until the end when I slipped the melted ice. View all feedback.
Reviews from various websites
The restaurant's dragon coconut drink was a disappointment, priced at £5.5 for essentially a glass of ice with very little drink. A complete rip-off as the gla...
read moreI recently received a "Too Good To Go" bag from this restaurant after waiting an hour and a half for it. I was hoping for a variety of good items, but unfortuna...
read moreThis Starbucks is the most unclean place you'll ever visit. Even during slow times, it's disgustingly dirty.
Very rude barista lady, unaccepting of order of a dirty chai latte stating they can only do a normal chai and cannot add in an espresso shot which has not been...
read moreWhen ordering I requested an iced white mocha and a pain au chocolate. After standing and waiting for 10 minutes for the girl to give me my pain au chocolate, s...
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read moreMixed reviews have been received for the Starbucks on Queen Street in Cardiff. Complaints include slow service, lack of cleanliness, and attitudes of staff. However, some customers have had positive experiences, such as free coffee tastings and informative sessions. The spacious seating area upstairs and friendly staff have been highlighted as positives. The availability of drip coffee has also been praised. Overall, while some improvements are needed in terms of service and cleanliness, the location offers a variety of drinks and seating options for customers.
Disappointed with the visit today. Standing in the queue like a lemon whilst one member of staff was dealing with some riff-raff had burst into the store and wa...
read moreAmazing staff, really lovely! Limes in my drink were seriously out of date though...the flavour of the drink was strong enough that I didn't notice until the en...
read moreI visited Cardiff for the first time and obviously as a Starbucks partner, I had to visit Cardiff Starbucks. The coffee was just splendid. Thank you very much!
Great location. Great coffee. Great service and staff were friendly. Really great atmosphere and great place to have a catch up.
Popped in for a quick coffee on a Sunday morning as it was much meeded after watching Ed Sheeran the night before. The staff were very quick and efficient. Spot...
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read moreHere at 12:30 a.m. on Thursday, not exactly the busiest dieucks I have ever visited.
I had a decent experience in Toducks had a strawberry tea and entertained with friends in a round. the service was decent, did not have to wait long to use the...
read moreLarge two g of dieucks, located at the upper end of the queen street opposite the burg. coffee is great here and the staff is friendly. there is plenty of space...
read moreThe Starbucks-Purridge is always amazing. this special industry is huge and there is always space to put. lots of space in 2nd floor
Quick sevice and great options to choose from. Staff were lovely.
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