Pulse - Cardiff

Was a wonderful night out and atmosphere would definitely come again read more Was a wonderful night out and atmosphere would definitely come again

Nice place but had to sit in a corner by the stairs, bit dark and couldn't quite hear the music read more Nice place but had to sit in a corner by the stairs, bit dark and couldn't quite hear the music

I booked this lunch date for my birthday with my housemates, and when we sat down we opened the ordering app and realised there was no food option, after flaggi... read more I booked this lunch date for my birthday with my housemates, and when we sat down we opened the ordering app and realised there was no food option, after flagging a server down he said they aren 't serving food right now! When we went to leave, all the staff were looking at us and as we passed the doorman/manager person he was extremely defensive and said well we haven 't served food for 18 months as if we were supposed to know that, it was the first time in a long while we had left the house to be social, there was no way of knowing they weren 't serving food! I was extremely disappointed and was so sad as it was a Saturday afternoon in cardiff and therefore nowhere was available unless you had a booking, there was no compensation offered and he just shrugged as we left! It was for my 25th birthday and I was just so heartbroken at the whole experience.

Pulse Cardiff is one of the most poorly run, toxic venues in the city. It hides behind a reputation of being inclusive, but in reality, it’s inconsistent, discr... read more Pulse Cardiff is one of the most poorly run, toxic venues in the city. It hides behind a reputation of being inclusive, but in reality, it’s inconsistent, discriminatory, and filled with power-tripping staff who create more problems than they solve. There is no real dress code policy, yet security regularly turns people away based on personal bias or how someone “looks” — while letting others in wearing costumes, casual clothes, or barely anything. It’s selective enforcement at best, outright discrimination at worst. The bar staff are rude and unprofessional, often overcharging people for basic mixers and getting defensive or aggressive when questioned about it. Reports of drinks being tampered with, watered down, or deliberately altered are not uncommon — and that is completely unacceptable. Management and security clearly lack training in both customer service and safety. There are multiple reports of victims being ignored, mocked, or accused of lying when trying to report harassment or unsafe situations. This is a venue that puts people at risk by refusing to take complaints seriously. Their inflated egos are clearly doing overtime to make up for whatever they’re lacking elsewhere — because there is zero professionalism, maturity, or respect shown to the people keeping the place open. For a place that claims to be a safe space, Pulse fails on every level — respect, accountability, consistency, and basic decency. It’s an embarrassment to Cardiff’s nightlife and to the LGBTQ+ community it pretends to support. I genuinely hope this place gets investigated, reported, and shut down. It doesn’t deserve the licence it holds. Price per person: £10–20 Food: 1 Service: 1 Atmosphere: 1

Not really for food it’s a gay club in Cardiff. But it’s good and friendly staff. Food: 2 Service: 4 Atmosphere: 5 read more Not really for food it’s a gay club in Cardiff. But it’s good and friendly staff. Food: 2 Service: 4 Atmosphere: 5