Reviews

Overall Total Score
3.9 out of 5
Very good | 215 reviews

What tdsjp likes about First Floor:
The staff at this restaurant is very attentive and the plates are warm. The food is served hot, tasty, and in generous portions. The ambiance is pleasant. The air conditioning was a bit chilly at first, but it was turned off and quickly warmed up. View all feedback. What Deucalion doesn't like about First Floor:
Now known as the Urban Bar and Kitchen serving Bistronomy , which seems to be a made up name to inflate its idea of being somewhere to eat. I WOULD NOT RECOMMEND EATING HERE. There is a good reason the menu is not on line. Small menu and they had 3 changes to the menu the night we attended, not acceptable for an eating establishment in a 4* hotel. I wanted a burger, only way it would be cooked was very, very well don... View all feedback.

Reviews from various websites

Menu
5.0 ★ from 12 reviews
Станіслав
24.11.2022 - 09:33

Have not eaten here, but this is a hidden gem to do something! I love the atmosphere there, will surely be back

Pete
27.11.2022 - 03:29

Great eating at a good price, friendly staff and dog friendly always a bonus

Wendy
27.11.2022 - 03:29

Excellent eating and beautiful friendly place. always welcome. xx

Kartika
27.11.2022 - 03:29

First visit and call in the kitchen is very good, staff very friendly and friendly to call a good place.

Isobel
27.11.2022 - 03:29

Brilliant food and plenty off it all freshly cooked and. Staff are very friendly and helpful

At the Urban Bar and Kitchen, the concept of Bistronomy offers a mixed bag of experiences reminiscent of a culinary rollercoaster. Reviewers have voiced dissatisfaction over menu inconsistencies and preparation errors, including poorly cooked meats and misnamed dishes. Yet, amidst these critiques, a few standout meals, like the beer-battered fish, managed to shine. Positive impressions have been made by attentive staff and a pleasant ambiance, with some diners appreciating the buffet breakfast and hot food service. Despite the ups and downs, guests remain curious about what their next visit might unveil in this unpredictable culinary journey.

Tripadvisor
3.9 ★ from 6 reviews
Matt
28.12.2023 - 23:36

So, I had to log in under another account to review the restaurant again in such a short time. Apparently, you can only pick on, sorry, review, a restaurant onc...

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Pott3r
28.12.2023 - 23:36

I visited this restaurant a couple of weeks ago and thought I had found a nice place to celebrate my birthday while away for work. I parked under the hotel next...

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tdsjp
28.12.2023 - 23:36

The staff at this restaurant is very attentive and the plates are warm. The food is served hot, tasty, and in generous portions. The ambiance is pleasant. The a...

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Eddie020173
28.12.2023 - 23:36

I visited this restaurant as part of a group tour and as part of my hotel package. The breakfast was served buffet style, typical for a hotel. The staff were fr...

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bartonjess63
28.12.2023 - 23:36

Fantastic food all pre ordered service good i had mussels to start followed by the fish which was nice and hot with champagne sorbet to finish was a very good m...

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Aggregated
3.0 ★ from 3 reviews
Станіслав
16.06.2023 - 10:30

Didn't eat here, but this is a hidden jewel for doing something work! I love the atmosphere there, will surely be back

Станіслав
16.06.2023 - 10:30

Did not have what we wanted and air cone seemed to be broken #sweatygonads

Joel
16.06.2023 - 10:30

A competent customer service, employees must be retrained. Could not follow basic requests.

Facebook
4.5 ★ from 9 reviews
Google
4.5 ★ from 55 reviews
Yelp
2.0 ★ from 1 reviews
Gastroranking-uk
4.0 ★ from 6 reviews
Int Restaurants
3.9 ★ from 181 reviews

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