Reviews
What tdsjp likes about First Floor:
The staff at this restaurant is very attentive and the plates are warm. The food is served hot, tasty, and in generous portions. The ambiance is pleasant. The air conditioning was a bit chilly at first, but it was turned off and quickly warmed up. View all feedback. What Deucalion doesn't like about First Floor:
Now known as the Urban Bar and Kitchen serving Bistronomy , which seems to be a made up name to inflate its idea of being somewhere to eat. I WOULD NOT RECOMMEND EATING HERE. There is a good reason the menu is not on line. Small menu and they had 3 changes to the menu the night we attended, not acceptable for an eating establishment in a 4* hotel. I wanted a burger, only way it would be cooked was very, very well don... View all feedback.
Reviews from various websites
Have not eaten here, but this is a hidden gem to do something! I love the atmosphere there, will surely be back
Great eating at a good price, friendly staff and dog friendly always a bonus
Excellent eating and beautiful friendly place. always welcome. xx
First visit and call in the kitchen is very good, staff very friendly and friendly to call a good place.
Brilliant food and plenty off it all freshly cooked and. Staff are very friendly and helpful
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read moreAt the Urban Bar and Kitchen, the concept of Bistronomy offers a mixed bag of experiences reminiscent of a culinary rollercoaster. Reviewers have voiced dissatisfaction over menu inconsistencies and preparation errors, including poorly cooked meats and misnamed dishes. Yet, amidst these critiques, a few standout meals, like the beer-battered fish, managed to shine. Positive impressions have been made by attentive staff and a pleasant ambiance, with some diners appreciating the buffet breakfast and hot food service. Despite the ups and downs, guests remain curious about what their next visit might unveil in this unpredictable culinary journey.
So, I had to log in under another account to review the restaurant again in such a short time. Apparently, you can only pick on, sorry, review, a restaurant onc...
read moreI visited this restaurant a couple of weeks ago and thought I had found a nice place to celebrate my birthday while away for work. I parked under the hotel next...
read moreThe staff at this restaurant is very attentive and the plates are warm. The food is served hot, tasty, and in generous portions. The ambiance is pleasant. The a...
read moreI visited this restaurant as part of a group tour and as part of my hotel package. The breakfast was served buffet style, typical for a hotel. The staff were fr...
read moreFantastic food all pre ordered service good i had mussels to start followed by the fish which was nice and hot with champagne sorbet to finish was a very good m...
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read moreDidn't eat here, but this is a hidden jewel for doing something work! I love the atmosphere there, will surely be back
Did not have what we wanted and air cone seemed to be broken #sweatygonads
A competent customer service, employees must be retrained. Could not follow basic requests.
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