Reviews

Overall Total Score
4 out of 5
Impressive | 2263 reviews

What Craffwr likes about Chicken Cottage:
After a night out in Cardiff, this place offers fast food. So may different combinations of chicken available. Our choice came with fries as well. Extra fast service fair play. Just what we needed. View all feedback. What zahrahk20 doesn't like about Chicken Cottage:
Earlier, I ordered a chicken burger meal from this restaurant and tried to contact them regarding my special dietary requirements for over 40 minutes as instructed. When my order arrived, it was not what I had requested. After multiple attempts, the restaurant finally answered the phone, only for the manager to be extremely rude and dismissive, insisting that the mistake was my fault. I wasted £12 on a meal that I ca... View all feedback.

Reviews from various websites

Tripadvisor
3.0 ★ from 11 reviews
Craffwr
04.01.2024 - 17:22

After a night out in Cardiff, this place offers fast food. So may different combinations of chicken available. Our choice came with fries as well. Extra fast se...

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zahrahk20
04.01.2024 - 17:22

Earlier, I ordered a chicken burger meal from this restaurant and tried to contact them regarding my special dietary requirements for over 40 minutes as instruc...

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361khayamk
04.01.2024 - 17:22

The food was average, but when I tried their biryani after a month, it was the worst. The rice was overcooked and mushy, with old chicken that had no flavor. I...

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David
04.01.2024 - 17:22

Easy to get to for late night chicken and chips on the way back to the hotel. The guy that served me was particularly helpful and friendly. The food was ok, I'd...

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wayfarer1992
04.01.2024 - 17:22

We ordered two spicy mountain burger meals. The food was ready super quick and was thoroughly enjoyed.

Chicken Cottage presents a mixed bag of dining experiences, characterized by inconsistencies in service and food quality. While many patrons sing praises of the fast service and affordability, others lament poor customer service and unsatisfactory meals, particularly when modifications or dietary requirements are involved. Despite recent renovations that enhance the restaurant's atmosphere, previous low hygiene ratings and erratic food preparations, such as overcooked biryani, have cast a shadow on its reputation. Loyal customers express disappointment, urging management to prioritize customer feedback and enhance overall service to regain their trust and loyalty.

Menu
4.0 ★ from 3 reviews
Henry
24.11.2022 - 20:35

Amazing fried chicken, good fryed, low prices, but please, keep clean floor and tables.

Mandy
24.11.2022 - 20:35

One of my absolute favorites! I had many good meals from this fantastic place. the personal is brilliant and very helpful! my night shifts are much better becau...

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Harvey
24.11.2022 - 20:35

Previous very good halal restaurant the reviews are bad yet their half grilled chicken, chickenburger, chicken chips and other menus are recommended if they sti...

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Google
3.9 ★ from 200 reviews
Restaurantguru
3.7 ★ from 310 reviews
Gastroranking-uk
3.0 ★ from 9 reviews
Int Restaurants
4.0 ★ from 2243 reviews

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