Dunkin' - Canton

I don’t usually write reviews, but I visit this Dunkin' about three times a week, and the service has steadily worsened. This morning, I waited 10 minutes at th... read more I don’t usually write reviews, but I visit this Dunkin' about three times a week, and the service has steadily worsened. This morning, I waited 10 minutes at the menu for someone to take my order. There was one car ahead of me and four behind. When I finally reached the window, an employee took my card for payment. Then I waited another 10 minutes before he returned, looking disoriented with half-closed eyes, and asked, “Did I take your card already?” I said, “Yes, I just need my tea.” I had only ordered a large unsweetened iced tea. Another five minutes passed before he finally handed it to me. I understand it can get busy and usually don’t mind waiting, but this experience at Dunkin' was completely unacceptable.

If you're ordering a box of Joe, be prepared to wait about 20 minutes since they brew only one pot of coffee at a time to fill it. There has to be a more effici... read more If you're ordering a box of Joe, be prepared to wait about 20 minutes since they brew only one pot of coffee at a time to fill it. There has to be a more efficient way to handle this. It ended up making me late for work.

It was okay. My egg was cold in the middle, and the hash browns were burnt. read more It was okay. My egg was cold in the middle, and the hash browns were burnt.

Don't bother the local places are way better. read more Don't bother the local places are way better.

I occasionally use DoorDash to order from this restaurant, and I always have a great experience. The staff has a wonderful attitude, and they go above and beyon... read more I occasionally use DoorDash to order from this restaurant, and I always have a great experience. The staff has a wonderful attitude, and they go above and beyond to stay on top of everything.