Dunkin' - Canton

Coffee, Coffee & Tea, Donuts

Dunkin'

★ 4.1 / 5 (1851 reviews)

Dunkin' locations offer a mixed bag of experiences, where customer service ranges from outstanding to frustratingly subpar. Many patrons highlight friendly staff and efficient service, particularly during nighttime shifts. However, stock shortages and stale products, especially donuts, have detracted from the enjoyment for several customers. While some enjoy consistently fresh coffee and a clean environment, others report disappointing variability in flavor and freshness. Despite the shortcomings, dedicated fans return for the warm atmosphere and reliable service at their favorite locations, showcasing a commitment to improvement and customer satisfaction amid challenges.

Last update: 17.01.2026 from: Suz

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★ 4.1 / 5 from 1851 reviews

Was Timothy G at Dunkin' a mag?
The customer service at this restaurant is consistently prompt and welcoming. The establishment is generally very clean and well-kept. The coffee is always fresh. It's conveniently located near other shops and the interstate, making it easily accessible. View all feedback.

What Diane Szostek dislikes about Dunkin':
This morning, I purchased six donuts around 10 o'clock, and they were a bit stale. When I entered the lobby, there were plenty of employees moving around, but it took about 10 minutes for anyone to assist me at the counter. View all feedback.

Katrina

17.10.2022

★ ★ ★ ★ ★

Customer service was good but they’re lack of freshness offsets the experience. I received a donut that was most likely made the night before. stale . Coffee was horrible!!. Just all around they’re product was terrible. The one star comes from the customer service.

Gladys

17.10.2022

★ ★ ★ ★ ★

They get through their drive thru line quickly. I have only experienced an unkind barista once, and she refused to give me a drink because it could be an allergen to other people if they put it in their mixer(? . Usually they are very nice!

Jane

17.10.2022

★ ★ ★ ★ ★

Went to get coffee for my wife and decided to get 2 donuts my wife got a heart shaped apple one and I ended up getting nothing because every donut I wanted they were out and it was only noon, if your a donut shop don't you think you should have donuts all the time and not just one or 2 of the 8 to 10 you offer. This has happened more than once and won't be going back to dunkin again, Krispy cream he we come.

Suz

22.01.2024

★ ★ ★ ★ ★

This Dunkin' location is by far the best in the area! The staff is consistently friendly and welcoming. My orders are always spot on. I make a special trip just to get my drinks here. The team is always cheerful and laughing. I absolutely love this place.

Willis

22.01.2024

★ ★ ★ ★ ★

This spot offers excellent coffee! If you want a bold dark roast, it’s definitely available here. Their donuts are delicious, but remember to enjoy them in moderation for your well-being!

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