Culver's - Canton

As we noted, we are frequent customers at Culver's and have never requested complimentary meals; we consistently spend a significant amount of money at this loc... read more As we noted, we are frequent customers at Culver's and have never requested complimentary meals; we consistently spend a significant amount of money at this location. Sadly, it seems we're not the only ones experiencing problems here, as highlighted by other reviews on Google. This location is in desperate need of corporate assistance.

I placed an order at this restaurant on May 19, 2022, around 9 PM. The meat on my burger was overcooked, extremely thin, and tough to chew. I had requested a do... read more I placed an order at this restaurant on May 19, 2022, around 9 PM. The meat on my burger was overcooked, extremely thin, and tough to chew. I had requested a double burger, but what I received barely resembled even a single patty. To make matters worse, there was no ketchup or mayo on my burger. This was definitely the worst experience I've had at a Culver's. I would rate it zero stars!

I always have a fantastic experience dining here, as the meals are both delicious and satisfying, despite being on the pricier side. Their mushroom Swiss burger... read more I always have a fantastic experience dining here, as the meals are both delicious and satisfying, despite being on the pricier side. Their mushroom Swiss burger rivals the best I've tasted at other restaurants, and the cheese curds served with marinara sauce are simply irresistible. The ice cream desserts are also a real treat. The staff is consistently friendly and eager to help, resembling playful little Jack Russell terriers in their enthusiasm! The restaurant has a charming, family-friendly vibe, making it an excellent spot for people-watching during busy times.

My family and I love Culver 's. So much so that we patronize the Canton, MI location multiple times per week. Unfortunately we will not be returning. The last t... read more My family and I love Culver 's. So much so that we patronize the Canton, MI location multiple times per week. Unfortunately we will not be returning. The last three visits there have resulted in our meals being prepared wrong. The last time it happenedwe requested to speak to a manager. He apologized for the inconvenience and stated he would add my name to a list for a freemeal (to replace one of the meals we 'd already paid for that was prepared incorrectly). We returned today and spoke to adifferent manager who stated she couldn 't do anything about it and unfortunately would not be able to honor the other manager 'spromise. We provided his name and explained the situation. She then stated I 've told them to stop doing that. I wasn 't here soI can 't do anything about it . As previously stated, we patronize Culver 's multiple times per week. We are never looking for free meals . We spend a lot of money at this location. Unfortunately, Google reviews reflect that we aren 't the only customerswho have had issues here. This location needs corporate intervention quickly.

Always a tasty, hearty meal that is only slightly overpriced. Their mushroom Swiss burger competes with any I 've had at other eateries, and their cheese curds... read more Always a tasty, hearty meal that is only slightly overpriced. Their mushroom Swiss burger competes with any I 've had at other eateries, and their cheese curds with marinara are always a forgivable sin. Tasty ice cream dessert slections. An ever energeticcounter staff wanting to please that I 've dubbed the Jack Russell terriers of the customer service world ! Wonderful familyatmosphere with plenty of people watching fun at peak hours! :