Culver's - Canton

My family and I love Culver 's. So much so that we patronize the Canton, MI location multiple times per week. Unfortunately we will not be returning. The last t... read more My family and I love Culver 's. So much so that we patronize the Canton, MI location multiple times per week. Unfortunately we will not be returning. The last three visits there have resulted in our meals being prepared wrong. The last time it happenedwe requested to speak to a manager. He apologized for the inconvenience and stated he would add my name to a list for a freemeal (to replace one of the meals we 'd already paid for that was prepared incorrectly). We returned today and spoke to adifferent manager who stated she couldn 't do anything about it and unfortunately would not be able to honor the other manager 'spromise. We provided his name and explained the situation. She then stated I 've told them to stop doing that. I wasn 't here soI can 't do anything about it . As previously stated, we patronize Culver 's multiple times per week. We are never looking for free meals . We spend a lot of money at this location. Unfortunately, Google reviews reflect that we aren 't the only customerswho have had issues here. This location needs corporate intervention quickly.

On a Friday night, they were nearly out of every ice cream flavor on the menu. It felt like the staff had checked out during the last hour of their shift. The o... read more On a Friday night, they were nearly out of every ice cream flavor on the menu. It felt like the staff had checked out during the last hour of their shift. The only option available was a banana split, which ended up melting and dripping all over my car. When I went back to find out what happened, I realized the issue was that the place is run by a group of poorly trained teenagers.

The Spicy Chicken at Culver's was perfect and as fresh as ever. The root beer from the drive-thru didn't have enough syrup, so I went inside for a fresh cup, wh... read more The Spicy Chicken at Culver's was perfect and as fresh as ever. The root beer from the drive-thru didn't have enough syrup, so I went inside for a fresh cup, which was much tastier. They're really putting in effort here, and overall, I had a great experience.

Always a tasty, hearty meal that is only slightly overpriced. Their mushroom Swiss burger competes with any I 've had at other eateries, and their cheese curds... read more Always a tasty, hearty meal that is only slightly overpriced. Their mushroom Swiss burger competes with any I 've had at other eateries, and their cheese curds with marinara are always a forgivable sin. Tasty ice cream dessert slections. An ever energeticcounter staff wanting to please that I 've dubbed the Jack Russell terriers of the customer service world ! Wonderful familyatmosphere with plenty of people watching fun at peak hours! :

Average experience, 3 out of 5 stars. I ordered the single Mushroom Swiss burger basket, which included fries and a drink. The burger patty was very thin, simil... read more Average experience, 3 out of 5 stars. I ordered the single Mushroom Swiss burger basket, which included fries and a drink. The burger patty was very thin, similar to a White Castle slider, with only a small slice of Swiss cheese. There were hardly any mushrooms, and no sauce, making the burger very dry. I regret not taking a photo. I wouldn't order it again. The fries were the highlight—hot and tasty when picked up. The drink cup was mostly filled with ice, so there was hardly any soda left after a few sips. The total cost was $10.17, which I don't think is worth it. I'd rather spend $11 on a full lunch across Ford Road at Szechuan or get a better meal at McDonald's.