Reviews
What Camylle Orn likes about Boston Market:
I want to thank the three hardworking ladies who were very patient with my order. Special shoutout to the kind lady at the window for recommending the sweet potatoes, they were delicious! I can't wait to visit again. And a reminder to all customers, using your manners goes a long way! View all feedback. What Brown Bailey doesn't like about Boston Market:
I purchased 3 whole rotisserie chickens from the the Canton, MI store on 11-24-2021 for my Thanksgiving dinner. The chickens that I purchase were terrible overcooked, dried out, NO TASTE! my family could not believe these chickens were from Boston Market, Needless to say, they did not get eaten and I had to throw them out. I did not want to punish my dog, so I decided not to feed him the chicken. I will never purchas... View all feedback.
Reviews from various websites
It says that the journey through was open, but no one answered on the drive through dont waste your time stopping
Thank you to those 3 ladies were hard at work and yet very patient with my order. Thank you to the sweet lady at the window for the pleasant service and recomme...
read moreThe place wasn't busy. The drive through employee wasn't very friendly. My 2.99 slice of cake wasn't in bag. I looked before driving away. I was given a very sa...
read morePlaced an order online on Nov. 27 and went there to pick up my order. Unfortunately my order was not ready, and I was told that they couldn't take any online or...
read moreI ordered a chicken pot pie that didn't have the right balance of sweet chicken and sauce. It was mostly dry and the sauce was sticky, not creamy. I ended up th...
read more{{ slotProps.result.comment | strip_tags | str_limit(160) | ucfirst }}
read moreBoston Market has been receiving a blend of commendations and criticisms from its patrons. While some guests appreciate the warm service and the delicious sweet potatoes recommended by staff, others express disappointment over order inaccuracies and food quality. Problems such as dry and unbalanced dishes, unprepared online orders, and a lack of friendly service have left some diners frustrated. Despite these issues, a few dedicated employees have made lasting impressions with their patience and kindness. Overall, the restaurant showcases both potential for improvement and moments of positive customer interaction.