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Contribute Feedback What Camylle Orn likes about Boston Market:
I want to thank the three hardworking ladies who were very patient with my order. Special shoutout to the kind lady at the window for recommending the sweet potatoes, they were delicious! I can't wait to visit again. And a reminder to all customers, using your manners goes a long way! View all feedback.
What Brown Bailey doesn't like about Boston Market:
I purchased 3 whole rotisserie chickens from the the Canton, MI store on 11-24-2021 for my Thanksgiving dinner. The chickens that I purchase were terrible overcooked, dried out, NO TASTE! my family could not believe these chickens were from Boston Market, Needless to say, they did not get eaten and I had to throw them out. I did not want to punish my dog, so I decided not to feed him the chicken. I will never purchas... View all feedback.
It says that the journey through was open, but no one answered on the drive through dont waste your time stopping
I ordered a chicken pot pie that didn't have the right balance of sweet chicken and sauce. It was mostly dry and the sauce was sticky, not creamy. I ended up throwing it away.
The last four times I stopped at this boston market, they were from what I ordered. I don't even order the same meal each time. I am sure the only reason why this situation remains in business is because it is not another situation close. I should add that I do not even stop in the near closing time. for the answer to the owner: provider supply problems? I spoke of eating, not of their container. I think their food vendors are distributed in the usa, not from the country that causes supply chain problems. I think the real problem is with their planning and inventory, you just need to be better. they have been there for a while. they need a better understanding on their customer base and what they order. even if they only exhibit a tag coupons, I recommend to make more of this food, since most tend to buy it this day.
Here not or online! they are able to order what they want online and then the store says they have been out of this article after they have already paid. then, manager tells them that they can't return their money and they need to send someone by email to receive a refund. if I can't get 2 of the 4 meal I ordered, I wanted to cancel the entire order so my family and I can choose somewhere else to eat together! it's 4 days ago and this person didn't react to me. my money was stolen! I want my $42.89 back!
I placed an online order for pick-up at 4:00 PM on Sunday (Superbowl Sunday) but when I got to the restaurant to pick up my order, they were closed. I paid online and have not received a refund or a call back from anyone at the restaurant. Boston Market has definitely lost my business.