Pizza Hut - Camrose

I am leaving in Camrose, I love Pizza Hut but last couple of year I stop to eat coz previous Pizza Hut place was so messy and Many time they disappointing me so I stop to go there but now they open again in new location with just take out order . I just visit yesterday and I got really impressed with service and friendly staff with good and fast service . And now they have a good deal too . Me and my husband will visit soon!

I will never order from here again and discourage anyone I know from doing so as well. I ordered a pizza. It was received in good time but inedible. It was flat, appeared old and even the cheese wasn't melted. I contact the 310-**** number and was met with a satisfactory answer that indeed I should not have had to pay for substandard product and given a reference number while being told I'll hear soon. Heard nothing so about a week later I contacted them again. This time I was transferred to the store itself. The initial person I spoke with said he'd speak with the manager and call me back. After waiting a substantial amount of time, I called them back. I was handed over to the manager who was rude and unrelentingly stated I'd be eligible for a discount toward another purchase but no replacement or credit for the inedible pizza. I told him I actually threw it out. To this he replied in a rather nasty tone "how do I know that?". Well I then said, do I now have to contact head office and to me this is not a satisfactory response to the situation. Basically I was hung up on. During none of this conversation was I rude, sarcastic or nasty in any way. I did contact head office and there I was given ANOTHER reference number and told it would be a few days before I'd hear back. Nothing of course. Pizza Hut it certainly appears COUNTS on people to give up on their complaints so puts out whatever garbage they can get away with. Believe me, it will be spread far and wide this terrible service I've received. Everyone I talk to, when the subject can be broached, will here the whole store to which I have all the previous reference numbers, dates and names.

Very dissapointing visit, there's no more restaurant! Pizza Hut is, was, a regular stop for us whenever we'd go to Camrose, best pizza in town! But they moved to a different location. We were so excited at the possiblitie of having our fav' 'za in a new clean local only to learn they don't have dine in anymore! Are you kidding me? Why would they do that? As it is there's not very many places you can go sit down and have a pizza in Camrose; so that restaurant was a big deal for many families that have to travel into town and would like to eat their supper before hitting the road again. What a dumb move on the owners part and they'll lose lots of business. Oh and it's in a really inconvenient spot, if you don't know the area you'll miss the access road. Way to go, not!

Food came out quick and fresh after we ordered from one menu (literally) out of the five of us. After we received our initial order and drinks service stopped. Had to bring my pizza to the counter to get it boxed up and billed out. Wouldn't hurt to turn the heat up also.

Prompt and friendly service. The waitress got us a better deal by informing us of the special that we weren't aware of. As is usual for Pizza Hut, the food was delicious and arrived quickly.