Mcdonald's - Camp Pendleton
Mcdonald's
Description
At this Camp Pendleton McDonald’s, expect a typical fast‑food experience: affordable, casual, and convenient with mobile app ordering and curbside pickup. Food and service are middling—satisfactory but uninspired—and pickup waits and temperature control can be inconsistent. A reported hygiene lapse (hair in a meal) and cold orders led to wasted food, highlighting reliability concerns. Ideal for quick family takeout, but be warned to check orders immediately; improvements in speed, temperature maintenance and food handling are needed.
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We ordered dinner for 4 via the mobile app for curbside pickup. It took over 20 minutes to get our food. When we did get our food, everything was cold!! But that’s not even the worst part we got home, heated up our food in the microwave and while my son was eating his food he pulled a piece of hair out of it. Absolutely disgusting. We all threw away our food after that. What a waste of $40+. Do better McDonald’s Service: Take out
SUPER RICH TO THE THOUSAND Vegetarian options: GOOD SALADS AND THEIR SUPER RICH BURGERS WITHOUT BREAD Dietary restrictions: EVERYTHING SUPER GOOD Parking: VERY SPACIOUS Kid-friendliness: YES SUPER RECOMMENDED FOR CHILDREN Wheelchair accessibility: ENOUGH SPACE Service: Dine in Meal type: Breakfast
McDonalds at 20844 Camp Pendleton provided tremendously poor service all around. On 15SEP2024 I ordered for curbside service and at 1222 pm I pulled up and parked at Spot #7. By 1250 No order has been brought out, so I walked in from my curb spot and asked about my order as its been over 30 minutes. The employee turned to a side counter, where numerous bags were sitting and asked my name? and grabbed my bag and handed it to me then proceeded to retrieve my drink, meanwhile i checked my food and all was COLD, it felt like it had been sitting out for a long while. I asked her to please replace this as my order is now cold. They replaced my order only after I asked. They failed in timeliness, curbside service, quality of food and Customer service. The military does a lot for our country and deserve better service then what is received especially when we pay for it.
I don’t understand why every single time we come to this restaurant, it is terrible. The service is very poor, the food is awful. Never fresh, even if it is they pull it too early so it still taste bad. I really don’t get it? Meal type: Lunch Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1 Recommended dishes: Dr Pepper
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