Fastrac - Camillus

Worst gas station ever! I bought a thing of worms for me and my daughter to go fishing 2 days ago. We get to the fishing spot and open the worms and they were r... read more Worst gas station ever! I bought a thing of worms for me and my daughter to go fishing 2 days ago. We get to the fishing spot and open the worms and they were rotten. So today we go back and tell the guy thinking maybe he'll just give us a good one. Hetells me I have to bring the thing of worms back to show them! Like really whos gonna carry around a container of rotten worms.Also whos gonna go there and lie about getting rotten worms?! What ever happened to the customer is always right? Not that Ibelieve in that or anything. But c'mon! I'll never go back thats a fact!

Nice large location with lots of available fuel pumps. The convenience store is well stocked with lots of brand name foods to grab and go. The gas station accep... read more Nice large location with lots of available fuel pumps. The convenience store is well stocked with lots of brand name foods to grab and go. The gas station accepts Apple Pay if you prepay inside the station, which makes it convenient for customers that don't carry physical money on their person.

I ordered a pizza with specific instructions, complete with a diagram, since I like my pizza cut into strips. As I was explaining what I wanted, I overheard ano... read more I ordered a pizza with specific instructions, complete with a diagram, since I like my pizza cut into strips. As I was explaining what I wanted, I overheard another person who also wanted their pizza cut that way. Seriously? When I returned to pick it up, I found that it was sliced, but not in the way I requested. This was the second time they got my order wrong, despite the special instructions. If it had only happened once, it wouldn't have bothered me so much. Unfortunately, I expect a certain standard of service, and this was disappointing. I won't be making this mistake again!

I ordered a pizza with very clear instructions, even providing a diagram on how I wanted it sliced into strips. While I was explaining my request, someone else... read more I ordered a pizza with very clear instructions, even providing a diagram on how I wanted it sliced into strips. While I was explaining my request, someone else interrupted and said they would "try" to slice it that way. Really? Unsurprisingly, when I returned, I found a pizza cut into wedges. This isn't the first time they've messed it up despite my specific instructions; if it were an isolated incident, it wouldn't be such a big deal. I guess I was wrong to expect a level of performance that a second grader could manage. I definitely won't be making that mistake again!

The pizza service was extremely disappointing. My order was incorrect and arrived late because they had run out of pizza boxes. I stood at the counter for sever... read more The pizza service was extremely disappointing. My order was incorrect and arrived late because they had run out of pizza boxes. I stood at the counter for several minutes before an employee interrupted their shelf-stocking to assist me. They hurried my order due to the long wait, resulting in undercooked pizzas. I stayed polite throughout the experience, yet neither the manager, who was hiding at the drink station, nor the staff member at the counter offered any form of apology. This was a clear display of incompetence and unprofessionalism!